During maintenance/inspection at Parmanu Nagar, Sector 4, Vashi on Aug 2-2021, MGL staff visited my flat and told me that the pipe is old and should be replaced. I asked him to replace it and he charged me Rs. 350 that I paid in cash. When I asked him for receipt, he said he cannot provide and all relevant details are written on the pipe. MGL: Please instruct your staff to provide receipts so that customers can have a record and know the amount charged is correct. Was this information helpful? |
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