Mahanagar Telephone Nigam [MTNL] — Broadband often disconnected-time waste arrogant operators...

Address:

Navi Mumbai

Broadband connection is freqeently disconnected.Every month keep on complaining on numbers like 1504,

The complaints being attended quite unprofessional. First of all the recorded voices seemed to be quite boring, Secondly it is very difficult to get the operator and taking lot of time.Thirdly the operator who attended are quite arrogant, fustrated no servicee mentality even cut the phone in the middle. This attitude cannot be tolerated when many alternative quality services are available.

Apart from this, the speed of the connection is very slow. Certain applications like whatsapp, amazon etc also doesnt works in mtnl connection.

Need a permanent solution of the problem otherwise, might have to switch to some other broadband services.