Mahanagar Telephone Nigam [MTNL] — broadband services

Address:

10,Jyotsna Apartment, Maratha Colony, S.V.Road, Dahisar East, Mumbai 400 068

On 17th march 2020 submitted online a complaint no. 8820. For a week nobody has reverted nor the fault was rectified. So again booked a complaint no. 4784. One call was received to check but the issue was not resolved. On tracking they had given me a number of one mr. C. P. Yadav. While contacted he said that he is in his hometown and he was retired from the services quite long back. When again tracked, it was given that the fault is resolved and the ticket is closed when nobody had visited my house. Please give me a genuine number of the person who can attend it and not a fake. The fault is still not rectified. Please resolve the issue as my broadband is down since 17th march as per the docket no. 8820 and the latest docket number 4784.