Mahanagar Telephone Nigam [MTNL] — issue in bill received

Mahanagar Telephone Nigam [MTNL] — issue in bill received

R richa5989 from Mumbai, Maharashtra

Attached herewith is the letter we received from mtnl. We have been a customer of mtnl since more than 25 years and have never defaulted on our payment. We always used to receive internet bill (Around 1000) as we dint use phone to make calls. This time we received a bill close to 2000. When we enquired about this in the company, we were told that is the charge of one call made by us on toll free no of hindustan unilever which sounds very unconvincing. We wish to restart our phone services (Not internet) with the minimum package available. Please look into this and help us resolve this at the earliest. +1 photos Was this information helpful? No (0) Yes (0)
Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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Comments

Chirag Dedhia

from Mumbai, Maharashtra

Hi, my landline number is dead since 3 days. I have made complaint using landline number but no response has been made from the company side. my number is 28060643 . There is huge loss to my business as my business totally depends on this device. I think there is much hand of technical staff in this matter.