Mahanagar Telephone Nigam [MTNL] — Non receipt of deposit cheque from MTNL Mumbai after closing telephone and broad band C.A [protected] on 26/12/2019

Address:

MTNL versova Telephone exchange

Telephone and broad band of MTNL Mumbai C.A. [protected] was closed on 26th December 2019. All bills have been cleared and In Demand note (Adjustable deposit +GST) of Rs 1000 too paid same day at MTNL Mumbai at Versova telephone exchange. I was told the cheque will be posted to my residential address within 1-2 months.

Visited the Versova MTNL exchange in March 2020 and was told the finance section has been shifted to Andheri West telephone exchange.

After the COVID Lockdown was eased, I visted the Andheri west telephone exchange but again was told that the cheque will be sent from the Vile Parle East MTNL exchange.

When will I get the cheque for the deposit of Rs 3000 ?