Mahanagar Telephone Nigam [MTNL] — not accepting our surrender letter

Address:

Mumbai City, Maharashtra, 400059

Dear sir,

As we have shifted our office, we would like to surrender our telephone no. 28507565/66.

But when we went to your versova telephone exchange, they didn't accept the payment or was not willing to take our application and told us to submit it to marol telephone exchange.

We went to marol telephone exchange and after clearing the due, we went to submit the application for surrender of our phone. But they say they want the aadhar card, modem & instrument or else they will not accept our application. We told them that can adjust the cost of modem and instrument from our deposit. But they were not willing to do so.

Kindly guide us as we are not using the nos. And who will pay against the delay.

Thanks & regards

Rajan ghadge - proprietor printority