Mahanagar Telephone Nigam [MTNL] — Wrongly debited amount

Address:

400059

Sub: - Wrongly debited amount
Ref: - C.A. No. : [protected]
Ph. No. : 2925 5074
Bill month : Jan. & Feb. 2017
Sir,
Kindly refer above tel. Bill for the month of Jan. & Feb. 2017 in which Rs.214/= & Rs.458/= (inclusive taxes) are wrongly debited in our bill. The same has been charged under “HANGAMA ENTERTAINMENT ULTD-DR & HANGAMA BLOCKBUSTER-DR on last day of month i.e. on 31st Jan. & 28th Feb. of 2017.” respectively. This has been charged without our consent may pl. be noted. You are requested to pl. adjust an amount Rs. 672/= in next bill & pl. see it should not repeat again.
In this regard when I have contacted to Mr. Amarjeet Kumar, AO, Sakinaka Tel. Exchange, in person on 23rd March 2017 in his office, he has adviced that go to HANGAMA site & do deactivation. However, such type of facility is not available on site. Secondly, he has advice me to contact on toll free no.[protected] for deactivation but when I have contacted for half an hour at 12.30 to 1 pm, nobody has responded me today. It is also understood that same method is going to repeat every month if it is not deactivated. It means it is short of "ACHHE DIN" for no faults o[censored]s.
It conclude that MTNL has started collecting white brief from back door through HANGAMA from customer by way of cheating method. Pl. note that if this practice is not stopped immediately then I will not have other option than informing to press media of Times of India,
Thanks !!!
T.P.Nayak
([protected])