Mahindra Finance — complaint against sh., manash baruah an employee under mahindra finance at tezpur.

From sh. Arup bania
Vill: monabari gate no.1, po lahorijan
Distt: biswanath (Assam) – 784176
E-mail:- [protected]@gmail.com

To mr. Vivek mishra
Mahindra & mahindra financial services limited. Mahindra towers,
4th floor, p. K. Kurne chowk,
Worli, mumbai - 400 018.
Email-id: nodalofficer. [protected]@mahindra.com

Subject : complain against sh. Manash baruah, an employee under mahendra finance at tezpur.

Dear sir,
I would like to inform you that i am a bonfied customer of mahendra finance. I drawn a car laon from mahendra finance against agreement no.4912039. I have already remitted 27th installment against my loan on 08.06.2018 last vide receipt no.36632416 dtd. 08.06.18 at biswanath chariali branch (Distt : biswanath - assam - 784176).

One employee, namely shri manash baruah of mahendra finance at tezpur branch under the district of sonitpur (Assam) generally comes to me to collect the monthly installment of loan recovery, is misbehaving me over mobile since few days back in the plea that i am missing 3 installments. He often used slang languages who does not know human ethics and behaviour. Even then, after deposit of last installment on 08.06.18, he along with 2 others (Stated to be his seniors) came to me on 09.06.18 in a white swift car (Regn. No. As126520) at my working place, orient flower jr. College, biswanath chariali at about 3-00pm. He started abusing me with slang language and tried to physically hurt me and threatened me to life.in the mean time my office staff as well as principal, proprietor of the college came out of the office and asked them not make nuisance in the public. There after they cooled down. Had there any fault on my part on lapse of regular monthly premium, the finance company is supposed to serve notice etc. To me but cannot physically attack me and defame me in the public at any cost.

I am lodging a complain against sri manash baruah here with to your good self to take a suitable action against the miscreant so that such an immature individual can not bring bad names to the mahindra finance and harass bonafide customers in future. I may kindly be communicated about your firm decision within 15 days failing which i shall be compelled to file a suit against the miscreant.

Yours sincerely,


(Arup bania)