Mahindra Two Wheelers — Defective vehicle sold

Address:

711102

29th june, 2016


To,
Mahindra 2wheelers


Sub:- complain against defective vehicle sold to me.


Sir,

This is to inform you that i have purchased mahindra flyte sym scooty from bishnu oil company, one of your authorized dealer at vivek bihar, howrah, west bengal, in the year 2013. Sir the day i purchased that i was in trouble. That time the said dealer don not had the work shop, so they done my first free service by the local (Footpath) mechanic and then the story begun. Please note that it was also informed earlier to you via mail. There was some mechanical issues in the vehicle, i repetadely requested your dealer to resolve the issue, but it seems that during warranty period he was not interested to resolve the issue. I personally asked one of work shop’s mechanic about the fault, he told me that there was a major issue in the vehicle and that time stock was not available and this go on and on and on. You can not imagine that petrol of rs.100/- use to finish for a distance of 1-3 km. Such a low mileage is beyond my imagination. I am getting fraustrated mentally as wel as financially. Now the said dealer has closed their showroom as wel as their workshop. I am really dis hearted by such behavior. A reputated company like you can not treat their valued customers like me. I already lodged complain in the customer care. But nothing is happening. So i once again request you to kindly look into the matter and resolve the issue, or i will be compelled to go into appropriate authority for further action.

I hope you will be kind enough and do the needful.


Thanking you,

Mrs. Nupur choubey
8/2, tulsi mitra garden lane,
Shibpur, howrah – 711102
(West bengal)
Mob.[protected]


Yours faithfully,
C p choubey
Shibpur, howrah 711102
West bengal

Mob:- [protected]