[Resolved] Make My Trip — Default in providing service, make my trip not transferring customer payment to actual, service provider. (E.G hotels guest house) | |
Made package (Flight + Hotel, inclusive pick up and breakfast) bookings through Make My Trip, unfortunately discovered Make My Trip has ahabbit of not paying the hotels booked& paid through their . Guest traveling to destination is treated rudely and not allowed to stay for the above reason. After time and again persuing with agent some how managed to stay, but it is a mental harrasment by both the hotel and Make My Trip. Beware : Before booking any hotel or travel package throught Make My Trip Was this information helpful? | |
Aug 7, 2021 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. | |
 1 Comment | |
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+91 12 4289 8747
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Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
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Greetings from MakeMyTrip!!
We were looking into your concern but have found that a few important details are missing.
Please provide us with the following details:
- Booking ID or
- Email address used at the time of booking
We await your response to get the matter checked at our end.
Assuring you best of our services.
Team-MakeMyTrip Care