[Resolved] Make My Trip — Extra charges done at the time of payment | |||||
Incident Date: 25th and 26th December 2015 Make my Trip:[protected] Me and my friend have booked a hotel (Royal Palace, AJMER) on 25th December 2015. At the time of payment, we have done a full payment of amount as shown in billing. At the time of check out hotel employee asked us to pay sum of Rs 1200/- more to pay as per voucher. While there is no information given at the time of check in. Make my trip team is not ready to refund the amount also. While i have done a full payment at payment time and hidden charges shows post payment done. Was this information helpful? | |||||
Aug 7, 2021 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. | |||||
 3 Comments | |||||
Comments
Complaint No at make my trip:[protected]
Reply
Complaint No at make my trip:[protected]
Dear Amia,
Greetings from MakeMyTrip!!
In reference to your complaint regarding extra charged by hotel, we request you to share the bill for the same along with the booking Id or your contact number. So that we can get this checked and assist you accordingly.
Assuring Best Services.
Warm Regards
Team-MakeMyTrip Care .
Greetings from MakeMyTrip!!
In reference to your complaint regarding extra charged by hotel, we request you to share the bill for the same along with the booking Id or your contact number. So that we can get this checked and assist you accordingly.
Assuring Best Services.
Warm Regards
Team-MakeMyTrip Care .
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
39%
Complaints
8078
Pending
0
Resolved
3068
+91 12 4289 8747
+91 12 4462 8747
+91 12 4462 8765
Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
View all MakeMyTrip India contact information