[Resolved]  Make My Trip — Twice Billed for one ticket and repeated alternative day..

I am writing this out of frustration and sadness...Just because of busy schedules, we turned to this websites to book flight tickets and flights. I have booked my tickets to Bangalore on[protected] and[protected] in Make my trip website. ECOM PUR/MakeMyTrip (I/GURGAON/130815/10 ECOM PUR/MakeMyTrip (I/GURGAON/110815/22 Both time they have twice billed for a single ticket..and when i noticed it, the COMEDY begun. Make my trip customer care said, i will have to send the bank statement to them and wait for 7 working days..Why? it just took them 3 WORKING SECONDS to twice bill me.. when i contacted my Axis Bank, and notified this Make my trip incident, they sent me a big page to download, and directed me to take a printout, fill in that, sign and scan and mail them... Just because, i do not have time, i booked flight, while trains are much cheaper. DO THEY RESPECT OUR TIME? They should have realized this twice billing and should have called me and corrected it by themselves..Rather, i had paid the broker commission to make my trip, and Paid my annual fee to Axis Bank, then i run around pillar to post for something i was not responsible for... Believe me Guys..Be WARY of big transactions with Make my trip...Otherwise, you will be a fruit cake.What they will steal is your TIME, and if you do not notice, your Money.
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Complaint marked as Resolved 
Make my trip Customer care has called and understood the issue.They have been sincere of accepting their mistake, and as they have said, in about two weeks time, they have refunded the full money.
MakeMyTrip India customer support has been notified about the posted complaint.
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Dear Peppin Jerold

We were looking into your concern but have found that a few important details are missing.

Please provide us with the following details:

- Booking ID or
- Email address used at the time of booking
- Phone Number

We await your response to get the matter checked at our end.
Assuring you best of our services.

Team-MakeMyTrip Care
My Booking Id for 13/08/2015 booked flight ID - NF[protected]
My Booking Id for 11/08/2015 booked flight ID - NF[protected]
The booking mail id is [protected]@mamreoaks.in
Please do the needful without me running around. Thanks.
Dear Peppin Jerold

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

We are getting the case facts checked and will connect with an update shortly.

Assuring you best of our services.

Team-MakeMyTrip Care
Dear Jerold,

Greeting from Make My Trip!!

We are sorry to read about the issue and we apologize for the inconvenience caused to you in regards to delay in processing refund for the charged amount i.e 1434 & 1484 (Dupe Payment). Based on our discussion we are processing refund for INR 2918/- which would be reflecting in your account as per your bank processing cycle.

Assuring you best of our services.

Team-MakeMyTrip Care
Okay...Make my trip team took efforts and solved it in two weeks time.I should be happy about that. Mr.Prithivi has done a serious approach.

Please guys, do not repeat this in future, as none o[censored]s has time to run behind issues like this.

Once again, Thanks!

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