[Resolved] Make My Trip — unfair higher fare charged by lying that there was fare rise
KaKannuu on Feb 26, 2020
I booked a ticket yesterday night through MMT and the fare is showing as Rs.118231 at the airlines but Mmt has charged 129993 -the airline itinerary shows the correct fare but on offline booking the agent Rishiraj Kashyap wasted my time on call by talking unnecessary things and then all of a sudden said that fare had increased by the airline and forced me to pay additional amount.Even now Cleartrip etc are showing that there are seats available and the fare is still 118206 +889 convenience fee for the same itinerary and still 3 seats are available
Mmt has started fraudulent means to exhort money by engaging people who can go to the extent of lying and not helping at all.
Request you to help my excess money to be refunded at the earliest and insist the company or take stringent action against the company .
Complaint marked as Resolved Mar 12, 2020
After rigorous follow up for around 15 days and lots of correspondences with no replies and non reply and unattended calls somehow managed to get the refund -it was only after complaining on the consumer forum that MMT gave attention otherwise the cheater booking agent was showing that by refunding less than half of the due amount he was doing a favour to me.He was a hopeless booking agent working with an intent to cheat and then put the blame on me.Even the invoices amount and actual paid never tallied but I didn’t feel like following up any further and wasting my precious time
[Feb 27, 2020] MakeMyTrip India customer support has been notified about the posted complaint.
|Add a Comment Updated:||Share0Tweet0|