[Resolved]  MakeMyTrip.com — The ticket booked bus was not operated

Address:

Guntur, Andhra Pradesh

Due to festive season demand makemy trip offered greenline travels operated bus booking from vijayawada to Chennai increasing the ticket rate by 3 times. I have booked bus ticket for my wife and daughter to travel from Guntur to Chennai travel date 6/10/2014. Greenline travels is not a regular service bus and there is no local agent in Guntur.The pick up time at guntur is 9 pm. We have waited in the advised bus stop from 9 to 12 PM without luck. During the time we have tried to contact the mobile numbers provided in the reservation without success. All the mobiles found in off condition. After that send compalint many times to makemy trip and every time received acknowledgement and no further communication. It is clear that the makemy trip money collected bus operator didn't operated the bus service and shamelessly makemytrip management ashamed to acknowledge it and not bothered to return the mean amount money. They should be ashamed to accept booking for such unreliable bus operators and cheating the customers. Their customer service is not as good as they advertise. Please beware of Makemy trip.