MakeMyTrip India Complaints & Reviews

Hi team,

After numerous mails and phone calls, i have reached to a conclusion that i will be lodging a complaint against Make my trip on the consumer forum and will go viral about marketing the fact that i have been robbed by the company, i have always used Make my trip as my bookings for travelling around, also to add i am an employee at American Express and people here only use Make my trip, However in the recent past i...

My booking ID is NN[protected] with passenger name Saradhambal (my aunt) who is unable to travel to Singapore since she has not yet received her new passport. I am trying to cancel my ticket and I called Singapore airlines directly and they told me that according to the fare rules of this ticket, the unused taxes (about Rs. 18, 100 or thereabouts) can INDEED be refunded. They asked me to cancel it through the travel agent (MakeMyTrip). However,...

Note : Please refund my full money urgently of following unsuccessful transaction in same bank account. Sorry, your booking attempt was unsuccessful. The system was unable to confirm your booking. This is a rare occurrence and can happen when there is a sudden drop in seat availability on your chosen flight or a fluctuation in connectivity with the airline reservation system. We request you to try again online. This error has been...

Regarding misbehaving of bus conductor. .we booked ticket for chandighar to manali .HP-01-3598 Conductor charge us 200rs .we r 5 people and are luggage is that of 5 people only I need answer for the same why he charged as luggage charge .as is not mention in ticket for extra luggage I have 2 pay.pls take strick action against that bus conductor as I mention above and pic of bus no is also attached kindly reply me...

Dear Sir, I was trying to book flight ticket through Makemytrip from Bagdogra to Coimbatore for 3rd August 2014. Payment Rs.12008.00 has been debited from my account, but I have not received any ticket from Makemytrip. I approached customer care department of Makemytrip, They said that my amount Rs.12208.00 held up in payment gateway due to some error, As per their commitment I have not received any payment. I tried to talk their...

Good morning, I tried to make a reservation for train tickets, three times but it didn't work! I'm from France and It's really hard to make reservation!! Makemytrip.com charged me three times and sent me an email to tell me I will be refund. The last email I got told me I will be refund the 4th of august for the 3 unsuccessful reservations. From now, I don't have anything on my bank account. I'm worried because I'm far from India and I...

I had made booking with Make My trip, First i recieved confirmed Bus tickets from delhi to udaipur and vice versa also. Then i proceeded to hotel and cab booking. after booking all this i recieved the SMS ur bus has been cancelled from delhi to udaipur. I called customer care and complaint number IN1408R2F012318 was given and after 24 hrs i called again i was given response u have to pay 2400 more to get another bus ticket, which i denied...

MakeMyTrip Reference ID - NN[protected] Sir, my booking for a flight from Sydney to Dammam was unsuccessful, through Make My Trip. This they emailed to me, that your booking is unsuccessful. But FULL money was deducted from my credit card. I have called your consumer service, they just say it will be refunded, but I have NO E MAIL CONFIRMATION of this undertaking, i.e to refund my money. They should send me an email confirmation that...

I have just booked a return flight from Kolkata to Bagdogra for 25 Nov and 4 Dec 14 and made payment through my ICICI bank net banking Payment No [protected] BIL/[protected] but my flight itinerary not been sent yet. Please help. My flight is Indigo leaving CCU 1040 25 Nov 14. Please confirm. Thank you for your prompt action....

I am Navneet Gupta and my MakeMyTrip Booking ID no. is IN1406B0S062953. I was provided with a Kashmir package. I was happy and agreed with all the promises made by MakeMyTrip. They showed me many pictures through email and won my appreciation. My expectations for a wonderful holiday were sky high. However, in reality I was highly disappointed as I got the contrary of what I had paid for and all my hopes for a great holiday in Kashmir were...

I was booking air ticket from delhi to bangalore on 25th july2014 after booking of ticket the location is automatically changed and my tcket is booked from delhi to bombay after 10 min later i cancelled that tckt and they chamged me around rs 2500 as cancellation charges . Because of this mess i was not able to book ticket from delhi to bangalore . Bharat Arora Contactno [protected], [protected] MakeMyTrip Booking ID NF[protected]....

Hello, I am Adesh . I booked a volvo ticket from Agra to Delhi from makemytrip.com . when I reached the bus stop there was no name on the list of government bus booked list. I called makemytrip two times but everytime the replywas we are looking into the matter Nd we wo get back to you in half an hour. But i think the clock over there does nit work. so I prefer to all please never book a bus ticket from makemytrip. pls...

I was booking air ticket from delhi tobangalore on 25th july2014 after booking of ticket the location is automatically changed and my tcketis booked from delhi to bombay after 10 min i cancelled that tckt andthey charged me around rs 2500 as cancellation charges . Because of this mess i was not able to book ticket from delhi to Bangalore . Bharat Arora Contact no [protected], [protected] make my trip Booking ID NF[protected]....

I tried to book flight ticket and the reference number is :[protected]

I tried booking ticket through your GREAT SITE. Lost my 9000/- and ticket not booked. Message "Our Server is Tired".

There was a person named Deepak who says he can't give any written confirmation that I will get my money back. This means Make My trip wants to gallop my money to make profit?????? This site is into such type...

Hi, I have made a booking in Citymax hotel, Al Barsha with a check-in on 13th July 2014 till 27th July 2014. Unfortunately I was unable to fly on the same day. I have contacted the customer support and it is poor response post waiting in the queue for long time. I made service request through your portal with 2 escalations but no one contacted me. I am ready to stay at the same hotel by postponing the date on which the...

I booked my flight from Delhi to Mumbai and return tickets on 30th June, 2014. An amount of Rs.6288/- was debited from my Kotak Credit card on 30th June, 2014 but no PNR no. was allotted to me. Besides, Make my trip of his own transferred my amount to their violete account and now it is more than 15 days I have been contacting MAKEMY TRIPS. Secondly as a result of debit of the said amount and not refunding me the debited amount, the KOTAK...

Hi, I booked my ticket yesterday using Makemytrip.com Go Air G8-196 Fare Rules 07:00 Mon, 04 Aug Leh08:20 Mon, 04 Aug New Delhi1h 20m Non Stop Change Planes in New Delhi Time between Flights: 2h 30m IndiGo 6E-139 Fare Rules10:50 Mon, 04 Aug New Delhi12:50 Mon, 04 Aug Mumbai2h 0m Non Stop Rs. 15, 637(All Incl Per Adult)Fare Details. I got confirmation message about Delhi to Mumbai flight this is the details Ingo...

Hi, On 10th July 2014 I booked one air ticket from Leh to Mumbai IXL-BOM multiple airlines Go Air G8-186 and Fare Rules 07:00Mon, 04 Aug Leh08:20 Mon, 04 Aug New Delhi1h 20m Non Stop Change Planes in New Delhi Time between Flights: 2h 30m IndiGo 6E-139 Fare Rules10:50 Mon, 04 Aug New Delhi12:50 Mon, 04 Aug Mumbai2h 0m Non Stop Rs. 15, 637(All Incl Per Adult)Fare Details I paid Rs. 15.637 for...

For my booking ID IN1407B1S018017, I have been exobirantly charged of 3000 Rs than the website when I called the sales rep . When I followed up on Customer care - Sales rep Arnav is mentioned me that it is air fare fluctuations and it is not from his pocket he has charged ! that was very rude ! I booked it on 6 July for 15848, But even today 10 July the airline charges are 2000 lesser than what is charged by Sales person Arnav. I was...

I had made a booking for package flight+hotel through make my trip from Bangalore to vizag starting 29/06/14 to 04/07/14.My booking id is NP[protected] .29/06/14 night i arrived at visakapatnam and headed towards the hotel booked for me, the hotel name is 99Residency.On my arrival the hotel guys informed me that they don't accept any online booking neither they do any business with makemytrip.com, i was shocked beacuse i had spend 17, 100rs...