[Resolved] Makemytrip India — amount debited but ticket not booked

 
1 Review
Thrissur, Thrissur District, Kerala, India
 sidhujacob on Jan 28, 2019
Dear sir,

i had try to made a flight ticket on 24.01.2019 to Cochin to delhi (date of journey 08.04.2019) and delhi to cochin (journey dtd. 11.04.2019) for two passengers with my make my trip app, But rs 18028 debited from my account but ticket not made . the same had been convey with make my trip customer care but anserwd is not make any booking form registered email id and mobile no. which is given to makemy trip app.

Transaction details Given below for ref.

View Transaction Details
Transaction Date: 24/01/2019
Amount Type: Dr.
Amount: INR18, 028.00
NatureOf Transaction: FN/SHP/[protected]/http://www.makemytri

so kindly return my money back
Complaint marked as Resolved Mar 12, 2019

Complaint Status


[Jan 29, 2019] MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
MakeMyTrip India Customer Care's response, Feb 06, 2019
Dear sidhujacob

We were looking into your concern but have found that a few important details are missing. Please provide us with the following details: -

• Email address or
• Mobile number entered at the time of booking.

We await your response to get the matter checked at our end.

Assuring you best of our services.

Team-MakeMyTrip Care
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    Makemytrip India - amount debited but ticket not booked