[Resolved] MakeMyTrip India — cannot use gift cards

Abu2416

from Sirsilla, Telangana

Address:

500009

Hi this is abu actually i bought 3 gift cards of make my trip and when in the final payment page in the gift cards option im able to use only 1 gift card
The other two gift cards when im applying it is showing an error i am attaching the gift card numbers and also the screenshot of the error. It has been 3 days since im trying to apply the gift cards the hotels are going sold out and the price is also increasing plz i want an instant resolution on this. Im not happy by the service given. And also when i check on mmt website it is showing active but i'm unable to use it. Plz revert me as fast as possible
Gift card numbers are
1) [protected]
2) [protected]
3) [protected]

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Jan 13, 2018

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Dec 13, 2017

MakeMyTrip India Customer Care's response Dear Abu2416,

Greetings from MakeMyTrip!!

In reference to your concern regarding usage of Gift Cards, please be advised that, as per T&C’s initially, 3 Gift Cards could be used against one booking however, the same was later changed to only 1 Gift Card since 3-Jul-17. We hope this clarifies your concern.

Assuring you best of our services.

Team-MakeMyTrip Care