MakeMyTrip India Complaints & Reviews

I would like to draw your kind attention to this matter me and my family went for vacation in jim corbett on the way we booked hotel monel's nest through mmt for two days and i booked a super deluxe room the hotel staff gives me a deluxe room because of this i wanted to cancel the booking but they had already taken two days of gst 4680 from me and denied to refund it.
The story is not end here.. After all this when we reached in our...

I booked my international flight ticket with makemytrip.com (Mmt) on 20th august 2017. Mmt was running an cashback offer with hsbc credit card at that time. As per the terms and condition it was written that i will receive my cashback in 21 days. Its been 54 days but i haven't received my cashback.in the past one month, i have called their customer care 3 times (Every time i am given a different excuse, i can provide the excuses if needed),...

From dhio research and engineering pvt ltd we booked a bus ticket for mr. Sathyanarayan rao, mob # [protected]from hyderabad to kakinada in dhananjaya bus on 12 october 2017. The bus departure time from afzul gunj was 9.00pm. But @4.42 pm on 12th oct 2017 i recieved a call from [protected] and he requested me to come @11.00pm to afzul gunj to board the bus. I asked him "when it will reach kakinada?" he said "at 9.00am onwords"
Then...

2 days back i booked a cab.
It went on final pay at 998/-
I felt ok with it but my about was deducted twice from my account.
And i did not receive any e-ticket.
And i'm my trip section it shows i have no booking done yet.

This annoys.
You don't even reply the mails on time. My complain is there as well.
I've to leave on monday n i've no confirmation....

I made a booking through make my trip on 22nd september for a flight delhi to adelaide. It was costing me 37500 including taxes, surcharge and convinience charge. And there was a code given which reduced this amount to 35000.
On the final payment page i was asked to pay this amount of 35000. When i confirmed the payment, my card was deducted with 37500.
How can they deduct 37500 when i am affecting to pay 35000??? I immidiately...

I was booked ticket through mmt. (Makemytrip). Later i cancelled my ticket.
I spoke to customer executive person, he explained total deduction is rs.2000 for airline + 648 for mmt. Today i got refundable amount with deducted amount of rs.4448 which is more than 100%. Again i spoke to customer executive. She told rs.1200 for mmp (For deduction). What is the use of this portal. If i booked directly through airline portal, i could detected...

Am reaching out to you in complete desperation and frustration. Could you please help me connect with the right person at mmt. Have spend two days trying to work on this issue. My two bookings are not reflected on my account and am not able to cancel them. Makemytrip id: nr[protected] makemytrip id: nr[protected] some thing is wrong and as a customer it is feeling of against the wall. Kindly help. Regards, pradeep dutt. [protected]@yahoo.com...

On 12 oct i was trying to book a flight from pune to jaipur and while the time of booking the flight which i was trying to book was not able to book and error message got displayed. I tried something about 10 times, the same error message was displayed and then i tried to book a flight whose fare was 10000 that i was able to book and i was asked to fill my details and whole process... When i contact customer care to adviser name rita mujumdar...

Subject - booking id nh[protected], wrong recommendation.

We booked for a room using makemytrip website with above mentioned booking id. I specified in the website while making the booking that there are 2 adults age 30 and 37 and also there is a child of 6 years old.

Despite provided above information makemytrip website recommended us a twin bedroom in four points sheraton hotel, agra with no bed for my child...

I have planned a trip to thailand in february'18 and booked a room at patong mansion hotel for phuket days with booking id : nh[protected].

I have booked superior room. It was showing free breakfast among all the amenities while clicking the link for 'see all amenities' (Screenshot attached).
To make sure, i called up makemytrip support contact number and inquired about the room. As soon as he confirmed me regarding...

I had booked a hotel from mmt for 29th sep - 3rd oct. Sreelekha from mmt had promised that the hotel accomodates 3 adults and 1 child of 12 years old. After going to the hotel, they didnt allow us as mmt had booked a very small room. I had to pay a cash of 3540 /- to the hotel.

Post returning, sreelekha took my hdfc account and promised that this amount will be refunded in 5 working days time.

Today i check...

Hi i have booked a holiday package with booking i'd - nl[protected] and it was committed to me that a cashback of 10% of the total amount paid using sbi credit card will be credited to my account after my trip gets over.
But its been two months after my trip is completed but have not received the cashback and my representative from mmt is also not responding to my emails. Even the customer care is not resolving this issue and they...

Hi! I tried booking a flight ticket from bagdogra to bangalore on 11/10/2017 between 12 am to 12:30 am which didn't happen or failed. I didn't get any error or transaction failed number but a amount of rs. 7319.00 was deducted from ny account. I need this back as soon as possible because i am in an emergency. Please refund this as soon as possible.
Thank you....

Because of make my trip's poor date visibility i have lost rs. 8600/-
Couple of weeks back i have enquired about flights for the date 10.11.207. Since i haven't decided anything yet, i have closed the app. Today, on 10.10.2017 i was in a hurry to book flight ticket and opened the make my trip mobile application from hyderabad to bengaluru. The date i e as in day 10 was displayed in higher font than the month and the app has my previous...

On 26th september 2017, i've made a hotel booking for rs2794 with a reference no: 178618. Money has been deducted but booking was not confirmed. Upon asking customer care they confirmed the payment and said booking is under pending, so a refund request has been initiated and money will be credited back in 7 working days. It's been more than 10 days and i haven't even gotten a confirmation or anything.
I have complained regarding...

I am a frequent flyer and i book only through make my trip. I rarely go for offers but this is the first time i entered a coupon code and got 1200/- cashback into my wallet. When i tried to book my next flight with that amount, its says only 45-50/- will added through wallet.

Its really disgusting, better not to give offers and waste our time.

Also, last week when i tried to book a flight cost was around 9000.....

My booking i. D nf[protected]
Pnr y1hr9
E ticket no 098-[protected]
Flight air india ai - 672
Date 20/09/2017
Madurai to chennai

Ticket cancelled at air india counter in madurai airpport due to delay.
Actually the ticket has been cancelled in air india official counter itself at madurai airport at 10.45 a. M on that day and i have seen myself the ticket pnr get cancelled citing...

Sir i have paid 132000+81644=rs213644 for which i have received a bill of rs 199415 the balance amount was suppose to be refunded as cash back which i have not received till date. Please arrange the cash back or i will feel cheated by make my trip. My booking id - in708bs4363592. Subject crn[protected].ac no cust 14521. Name mr rajesh khemka ph - [protected]. Trip adivisor suchi ajitsaria. Please respond as early as possible...

I had booked a hotel through make my trip on25/09/2017. It was cancelled on the same
Day ie 29/09/2017. The amount of rs 10609 was for make my tripboking id. Nh[protected] as paid through my debit card [protected] of boi east of kailash new delhi. Of my sf account [protected].. The amount has not been received by boi nor credit in my account. Kindly look into the matter and provide me the credit of rs....

Dear sir/madam,

Ref: nl[protected]

I thank make my trip for organising our tour to eastern europe from 10th to 17th 2017 in a nice way. I congratulate them for their efforts in making the tour a success. I must also thank mr ronnie palia our tour manager who is well versed with these areas and knows every nook and corner. He is a knowledgeable person who knows how to handle the diverse group. Thanks mr ronnie....