MakeMyTrip India — change in my cab booking time

I have booked a cab from makemytrip at 9.30 am, for mumbai international airport fo r 10.15am, however they have changed my booking time to 11.30am.

When i called the customer care number and informed them about the issue and said i have a flight at 1.00 pm and cannot take a cab of 11.30am.

They said because u have booked at 9.30 am, that's why the booking i done at 11.30.

Also said if you want to cancel there would not be any refund.

It's not my fault, i have done the booking for the correct time at 10.15 am and it's not possible to take a cab at 11.30 am for 1.00pm flight.

I would need a complete refund for my booking as it was ur fault.

My booking msg is below.

Thank you for your cab booking nc[protected]. Total booking amount - rs. 468.0, included kms - 18.0 (Extra kms will be charged at rs. 21.0/km).
Airport tolls are included in your fare. Parking and airport entry charges to be paid directly to the driver if applicable.
To track cab/driver details or cancel your booking, please visit the url https://mmyt.biz/31Y2V1V.

Makemytrip has found an easy way to rob people in terms of money.
+1 photos
Was this information helpful?
No (0)
Yes (0)
MakeMyTrip India customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MakeMyTrip India
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    8157
    Pending
    0
    Resolved
    3074
    MakeMyTrip India Phone
    +91 12 4289 8747
    +91 12 4462 8747
    +91 12 4462 8765
    MakeMyTrip India Address
    Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
    View all MakeMyTrip India contact information