I have booked a cab from makemytrip at 9.30 am, for mumbai international airport fo r 10.15am, however they have changed my booking time to 11.30am.
When i called the customer care number and informed them about the issue and said i have a flight at 1.00 pm and cannot take a cab of 11.30am.
They said because u have booked at 9.30 am, that's why the booking i done at 11.30.
Also said if you want to cancel there would not be any refund.
It's not my fault, i have done the booking for the correct time at 10.15 am and it's not possible to take a cab at 11.30 am for 1.00pm flight.
I would need a complete refund for my booking as it was ur fault.
My booking msg is below.
Thank you for your cab booking nc[protected]. Total booking amount - rs. 468.0, included kms - 18.0 (Extra kms will be charged at rs. 21.0/km).
Airport tolls are included in your fare. Parking and airport entry charges to be paid directly to the driver if applicable.
To track cab/driver details or cancel your booking, please visit the url https://mmyt.biz/31Y2V1V.
Makemytrip has found an easy way to rob people in terms of money.
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