[Resolved] MakeMyTrip India — flight cancellations done but money not refunded

Nupurchhettri

from Siswa Bazar, Uttar Pradesh

Address:	Dehradun, Uttarakhand, 248009
Website:	Make my trip

Hi for my booking id nf[protected] and nf[protected] i cancelled the flights but money has not been refunded to me

My flight was from dehradun to pune and i cancelled on 13september 2017 money has not yet been refunded

Please get my money refunded as soon as possible these are two booking id by name of nupoor chhettri and neeta chhettri (My mother)

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Dec 31, 2017

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Nov 30, 2017

MakeMyTrip India Customer Care's response Dear Ms Chettri,

Greetings from MakeMyTrip!!

We are sorry to read about the issue, In reference to your complaint regarding the refund. Please be noted that we have initiated the refund of INR 3, 042/- per person for each booking id on 30th Nov17.

Within 3-4 working days, depending upon your bank's processing cycle the refund will get reflect in your original form of payment.

Kindly do let us know once the refund receive by you, so that we can close the case from our end.

Awaiting for your revert!!

Regards
Team-MakeMyTripCare

Dec 03, 2017

Updated by Nupurchhettri Hi,

For my booking id NF[protected] booked on July 9 for August 14 from Delhi to Pune I have still not received my refund amount.

Please look into the matter urgently and refund the money.

The ticket was booked for two passengers Neeta Chhettri and nupoor Chhettri

The issue is that inspite of cancellation of flight I have still received the refund amount applicable to me as per refund policy