[Resolved]  MakeMyTrip India — gst invoices not provided

Address: Ghaziabad, Uttar Pradesh, 201010

I have been stayed at moradabad pratiksha hotels on 26.10.17 to 29.10.17 booking id is nh[protected] but till date i have not received gst bill amount hotel side while makemy trip collected gst amount from me behalf of hotels. After many follow ups they are not giving any response whether gst bill will provide or not.
Subject
Step-1 complaint registered tax invoice required with gst amt

Response by email (Falak khan) (27/11/2017 12.52 pm)

Dear customer,

Thank you for contacting make my trip customer support.

Thank you for sharing your gst details, we are forwarding these details to the concerned department to issue the gst invoice as per your request. Hence, request you to wait for 3 working days and the team will get back to you with the invoice.
We regret all the inconvenience caused to you.
For further details, you can also contact us on below toll free numbers:

[protected] – from mtnl/bsnl phones
[protected] – from other major operators

We value your business with us and look forward in assisting you with all your travel plans.

Best regards,
Makemytrip

Customer by email (Rajesh shukla) (27/11/2017 11.20 am)
Dear sir,

Pls call back regarding the same issue

— forwarded message —

—
Regards

Rajesh shukla
[protected]
Response by email (Falak khan) (23/11/2017 03.39 pm)
Dear customer,

Thank you for contacting makemytrip customer support.
We would like to inform you that we have received multiple e-mails for the aforementioned reason with different reference numbers as specified below:-
[protected]

However, to ensure that the issue is handled with precision, the correspondence will be done only with reference number[protected] wherein all your concerns are addressed. Requesting you to please ensure that the communication thread continues only with the reference number[protected] to avoid any duplication of information or communication.

For any further assistance please call us on our toll free number:-
[protected] – from mtnl/bsnl phones
[protected] – from other major operator
You are welcome to write to our management with feedback about our services at https://support.makemytrip.com/customer_complaint/New_Complaint.aspx

We value your business with us and look forward in assisting you with all your travel plans.

Thanks and regards,
Makemytrip india pvt. Ltd.

Auto-response by (Administrator) (23/11/2017 02.28 pm)
Dear customer,

Thank you for contacting makemytrip.com.

A reference id[protected] has been assigned for your query.in order to enable us to serve you better please do not change the subject line containing the reference id when replying to this email.

If you have already made a booking and have not mentioned this booking id on the email, please reply to this email with the booking id and your registered email id/phone number.

Please expect a reply from our end within 24 hours. We will try to get back to you as soon as possible.

If you are travelling within 24 hours, please call us on our toll free number at[protected] or +[protected]From networks in and outside india).


As part of our continuing endeavour to make your travel hassle-free and provide a faster resolution, we provide you with a range of online services to manage your booking. Click here to manage your booking.
• change of itinerary
• baggage allowance
• airline numbers
• vouchers/e-tickets
• refund status and much more (Features vary with domestic flights, international flights, hotels, bus and rail bookings)
• customer complaintsto reach out to the escalation matrix process on our website.
• click hereto find useful information and answers on our new faq (Frequently asked questions) section


Warm regards,
Team makemytrip


Customer by (Rajesh shukla) (23/11/2017 02.28 pm)
We have given several mail regarding tax invoice required with gst amount because that was my business trip and have already mentioned company name with gst no. But till date we have not received tax invoice

Best regards,
Makemytrip team