MakeMyTrip India — Kashmir holiday scheduled on 19.05.2025 cancelled however full refund not received.

binit123

Oct 4, 2025

Address: C/O BINIT KUMAR FLAT NO 403 UDAY KRANTI ENCLAVE BLOCK B LANE NO 06 NEAR OPEN MIND BIRLA SCHOOL ARYA SAMAJ ROAD RPS MORE DANAPUR PATNA 801503

MY Kashmir trip was scheduled in the month of May 19, 2025 however the same has been canceled due to Pahalagam attack. The company has taken Rs 24329 and refunded only Rs 4000. As this trip was cancelled due to terror attack and Pahalgam was not opened I accepted the cancelation request of the company with maximum refund/ waiver in form of gift card that may be used i the next trip however MMT has refunded only Rs 4000.

I expect full refund in this case as trip was cancelled due the reason beyond control.\

Booking id -NL[protected]
The same package was booked by one of my colleagues Mr . Susen along with me got full refund in form of voucher,
Booking ID[protected]

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MakeMyTrip India customer support has been notified about the posted complaint.

Oct 04, 2025

Updated by binit123 Refund disparity found, If someone is booking the same rip and i case of cancellation getting different refund amount.