My husband booked me and my kids tickets to Dubai from Mumbai on 29th April on Vistara airlines through Makemytrip.com. The tickets were booked from Dubai and due to change of plans, my husband is trying to contact makemytrip customer care team Dubai contact to cancel the tickets but neither they were responding nor they were allowing to do the cancellations on their app or website. I tried to call them from India as well but there is no way to reach to customer care team as their automated phone service disconnects the call with no appropriate response.
We are so disappointed with Makemytrip and I will never recommend anyone to use them for booking the tickets because initially they offer cheap tickets but if there is any change of plan you will end up paying more to the airlines as they will not be helpful.
I have paid almost double the money to the airlines to change our tickets but this amount should be borne by Makemytrip
Booking ID: AN23ST1LGW35G4834443
PNR - 6JB8TV
Looking forward to some positive feedback
Many Thanks
Tina Talreja Was this information helpful? | 
Post your Comment