[Resolved] MakeMyTrip India — makemytrip not issuing valid gst invoice

kayamkhani

from Coimbatore, Tamil Nadu

Address:

Jaipur, Rajasthan, 302021

This is regarding the busines strip i did last month. I have done a booking through make my trip.
We need to file the gstr 3b and for that we have asked make my trip team to send the gst invoice. Makemytrip team haven't issued the gst invoice against the amount we have paid. Though they charged gst from us.

Guys don't do a booking via makemytrip, would suggest to book flight tickets through respected airline only, airline team is providing gst invoice and we can get gst input also.

I am discussing this issue with our legal team. Its illegal not to issue gst invoice.

E tkt no of the invoice are as follows:

589-[protected] date : 16th nov 2017

And
589-[protected] date : 15th nov 2017

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Jan 27, 2018

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Dec 27, 2017

MakeMyTrip India Customer Care's response Dear kayamkhani

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

Further, while looking into your concern we have found that a few important details are missing.

Please provide us with the following details: -

Booking id or
E-mail id/mobile number entered at the time of booking.

We await your response to get the matter checked at our end.

Assuring you best of our services.

Team-MakeMyTrip Care

Dec 28, 2017

Updated by kayamkhani Dear MMT Team,

I have been following with your team from last 10 days. Worst customer support system of make my trip. Keep on saying we will revert back shortly from last 10 days. You take so much of time to send my ticket details? I am not goona book tickets through Make my trip now onwards.

for your information the details you have asked for are given below:
Booking ID: NF[protected] email :[protected]@gmail.com
Booking ID: NF[protected] email :[protected]@gmail.com

Lets see how many days your team take to send the invoice copy?