[Resolved] MakeMyTrip India — mmt gives travel insurance with wrong values in passport number and dob | |
I booked an international flight in makemytrip.com with booking id: nn[protected]. I have selected apollo munich travel insurance during booking. Once the ticket was booked, i received a travel insurance with complete wrong values in my passport number and dob fields. I don't know from where these values have been gathered and incorporated in the insurance. I have a visa interview in 2 days and i needed this document very urgent. I raised a complaint with makemytrip customer care with reference id:[protected]. I was promised that it will be resolved in 24hrs but now since it crossed the promised time by customer care and no corrected insurance copy yet!! I have been calling them to expedite the process but no response. I request to expedite the process otherwise i will have to sue the company for my loss of visa interview, flight ticket becoming invalid due to my inability to submit travel insurance to the schengen consulate general. Was this information helpful? | |
Sep 9, 2018 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Aug 09, 2018 MakeMyTrip India Customer Care's response Hi vinilkumar.pro, Greetings from MakeMyTrip!! We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that we have checked and found that the team has now shared the updated insurance copy with you. Thank you for your co-operation. Assuring you best of our services. Team-MakeMyTrip Care | |
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