MakeMyTrip India Complaints & Reviews

As per the insurance certificates issued against my air tickets, the insurance policy is available for above 6 months and below 70 years. My son is 1.5 years and is therefore eligible for insurance.

I received a contradictory email from mmt (Olivia bhanja 17/04/2018 03.18 pm): kindly be informed that this mail is in regards to the insurance that you opted for the booking id xxxxxxxxxxxx. As per the telephonic conversation...

Hi

This is in regard with our booking and stay at crystal palace, mussoorie from 27-29 april 2018.

We decided to book this hotel to celebrate anniversary of our parents aged 60.

(Not told that there was no lift and old age people had to climb 3 floors - and one had joint pain issue/ asthama issue)

We booked two rooms with breakfast and dinner accompanied, we paid rs13000 from your...

My flight from coimbatore to cochin which was actually scheduled for 08.04.2018 got c cancelled ny the airlines later they postponded it to 09.04.2018 and that was cancelled too.
According to the policy if the flight was cancelled by the airlines then the customer is eligible for full refund and
It's been two weeks still i haven't got any notification from makemytrip regarding my refund and the process will be initiated within...

Ref: booking id: nl[protected]/ dt 31/03/2018
Family gateway to munnar holiday package.
On 2nd april i cancelled the hotel portion of the above package. A refund of rs 2280 was confirmed. But so far i have not received the same in spite of my calling them repeatedly on their helpline numbers. Every time only elusive answers are given to me. Pls issue my refund immediately. I cannot understand why so much of delay in issuing...

Subject: re: eticket for car booking id nc[protected]
To: makemytrip

Dear sir/madam

I have completed my trip few hours back
I was made to understand that apart from toll tax and parking all other charges are included in the trip

Similarly i have paid all the charges, but my driver has taken rs 1300 extra from me on the pretext of night charges and fooding allowance, which i think...

On 14th April 2018, I booked 6 seats of a Bus through makemytrip app from rishikesh to Delhi for our trip on 15th April 2018 whose starting point is Nepali Farm Circle and Bus was supposed to start its journey at 7:31 PM. The bus operator was shakti Travels. I assumed that I & my family will get the most comfortable journey since it has been booked from MakeMyTrip as they claim that they are the number 1 travel company in India. They did...

I, khosel aswin, has registration, and tried to book eticket for flight from delhi to bangalore flight for three persons online on 29/4/2018 6.45 am. But flight ticket not available,. But money detected from my account of canara bank account number[protected] ifsc code cnrb0001972.. Rs 2499 accidentally detected. Kindly refund amount rs 2499 to my account at earliest...

I booked hotel room from make my trip app on 5 april, 2018. The booking was cancelled from make my trip side and the amount was deducted from my account. I used sbi atm card for this purchase. This happened with my two booking consecutively on same date. The two booking make my trip id's are nh[protected] and nh[protected] with amount deduction of rs. 2421 and rs. 5511 respectively from sbi bank.
I have contacted make my trip plenty...

I had booked spicejet (Pnr-kgmb4b): flight sg 3562 dated 23-apr-18 from hyderabad to belagavi in makemytrip.com travel agency has been cancelled.
I had applied for refund of money.
Spicejet has refunded rs.2589 to your travel agency but i have not yet recieved that money.

Kindly refund my money as soon as possible please.
Thank you.

Waiting for your reply...

Hi Team,
So I booked these 4 rooms over here in orient Taj via MakeMyTrip. I specifically mentioned the number of people we are. There has to be 3 guys in the fourth room. They took extra charges for the extra guy. But we have been provided towels and mattresses for two people only. Such a huge property but there is nothing provided to us. Neither the Air conditioners working properly neither the hotel authorities providing anything....

I have booked the 4 Air ticket through MakeMytrip in JET AIRways.
Due to JET AIRways LAZY and uneducated staff, I missed my flight and when I asked for refund to MAKEMYTRIP and AIRLINE .But both are doing time pass and sending me to each other but not refunding my money. So i am requesting you to all plz careful before taking any kind of service from these firms and save your money, time, mental and physical harassments. Please find...

Hello akosha team,
Greeting of the day, hope you are all are doing good.

I come to know about you from my friend and he suggested me to talk to you people about it. So i am writing my issue in detail. Have a look at it and let me know if you need anything else from my side.

Problem: i booked the holiday package from makemytrip online while booking travel expert faisal shaikh (Faisal. [protected]@makemytrip.com)...

Subject
Bus-bus complaints-bus type changed

Response by email (Shaily panwar) (18/04/2018 01.54 pm)
Dear mr. Nizamuddin,

Greetings from makemytrip.

Kindly accept our sincere apologies for the inconvenience caused to you.

This is in regards to the booking id - nu[protected]. Please be informed that we are checking the issue with our bus team and will get back to...

I made a flight booking through your website thinking that your brand will live to up its name and provide quality service but i must say i was proven wrong your service and grievance redressal is the worst i have ever come across. Certainly your competitors are far better.

When i made the booking through your website i was assured i would get jain meal, it is extremely clear to me now that you just cheated me to make sure...

We have taken that visa protection plan.

The entire booking happen after the mail from ms. Beenu sharma. We had a telephonic conversation with her over call that what if we pay after 31 dec so can this will remain same. She assured the same over call yes it is once i'll confirm with the team and than she called back and given bajinder no. Becasue pf personal problems at her house she couldn't takeuop long and bajinder sent...

Flight booking id - nf[protected] (Makemytrip). Had booked round trip in november. Flight - indian airlines delayed the flight and we had to book another flight (Indigo) in the airport to reach on time for our appointment. Indian airline has given documented proof (Have attached) to refund the full amount.
Despite of multiple calls and requests makemytrip has not yet refunded the ticket money. Even after repeated calls to the customer...

Booking id nf[protected], pnr h4y9gc. I have booked 4 flight tickets from kochi to banglore on 3/04/2018 and the money for the same has been deducted from my account and confirmation messages was also recieved by me. My flight was cancelled by goair. Please make possible arrangements for refunding it by the goair airlines. It has been delayed for two weeks....

I am govt retired officer (Sr citizen). You can say at newly learning stage since during service my pa used to do this all very efficientally. I booked ticket for my maid from delhi to ranchi for[protected].
While making effort for return ticket bookimg, it was entered month may instead of june. It was entered[protected] instead of[protected]. Immediately making effort for cancellation, it was showing nil refund.
So i again booked...

I had booked flights tickets through mmt. Airline air india cancelled and i was promised refund. Been following up for 4 months, still not received despite multiple follow ups. No satisfactory answer. Make my trip is not able to resolve the matter and we are not getting clarity why matter is taking so long

Refund was promised in 48 hours but it has now been 4 months.

I am extremely dissatisfied with the support...

I have booked nd travels bus but first that have changed my seat and asked me to sit somewhere else in prince bus after half an hour that asked to go some other bus it is 11 in night and m. Alone girl that asked me to sit some dirty bus i have booked volvo the condition of bus is very bad. M alone girl they have taken no responsibly. Seriously disappointed. And feel quite unsafe with make my trip bus service...