[Resolved] MakeMyTrip India — mmt is not allowing me to edit my review for a hotel.

[Resolved] MakeMyTrip India — mmt is not allowing me to edit my review for a hotel.

P pankukr421 from Delhi, Delhi Nov 3, 2017 Jun 21, 2023 This thread was updated on Jun 21, 2023

I have posted one review by mistakenly on some other hotel which i did not stay. Now i want to delete that review but mmt is not allowing me to do so. I have booked hotel fidalgo karnal for 29th oct 2017 but due to some reasons i couldn't check in. Later evening i booked another hotel leela grande in same city and stayed there. Next day while i was submitting my review for leela grande but mistakenly i have posted it on fidalgo. Now hotel owner of fidalgo is giving me threats for legal action if i didn't remove this review. But mmt is not supporting me. Request your support Was this information helpful? No (2) Yes (4)
Dec 14, 2017 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Nov 13, 2017 MakeMyTrip India Customer Care's response Dear pankukr421, We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. Further, while looking into your concern we have found that a few important details are missing. Please provide us with the following details: - • Booking id or • E-mail id/Mobile Number entered at the time of booking. We await your response to get the matter checked at our end. Assuring you best of our services. Team-MakeMyTrip Care Nov 13, 2017 Updated by pankukr421 [protected] mobile number. Already complaint has been registered through MMT Customer support Reference ID:[[protected]]
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Comments

pankukr421

from Delhi, Delhi

Nov 3, 2017

Poor customer service

Reshma Shivakumar

from Basavana Bagevadi, Karnataka

Nov 6, 2017

I had cancelled my flight to Hyderabad from Kochi on 11th October 2017. My pnr no: HGWWNI. I had contacted air Asia and they said RS 1999 has been refunded to u. Kindly refund as soon as possible.i have been trying to contact someone from make my trip but in vain.i keep getting smaller and mails but nobody to help me

Ravindrabhati

Jun 21, 2023

Hi
Pls remove my review for hotel fern, somnath as they agreed to refund my paid amount.
Booking from contact number [protected]