MakeMyTrip India Complaints & Reviews

I am still waiting for my udf return for jet airways flight from delhi to chennai. I have aleady talked to jet airways and they are saying that they have already returned to mmt. I have already called you people twice but no action has been taken from your side.

Why you people are so hesitant to return it to people who have paid it? If you need money, then ask people to donate you rather than doing such sort of customer service.br...

I have booked tickets for my colleague on 24 july and since the second name was changed, airlines advised me cancellation ticket and asked me to make fresh bookings and since then i have not received the refund of the same. I have airlines twice they mentioned to get in touch with make my trip.
I have made second booking with one spelling wrong and called immediately to customers support of airline and they confirmed that changes...

I have booked one thailand package through make my trip in may end & at the time of booking make my trip has confirmed me that will get 15k cash back if i booked through my hdfc back credit card & same they have confirmed in writing also but still cash back has not received & every time they are giving a new excuse & not responding now

Nl[protected] - booking id...

Surprisingly make my trip do not have any telephone number for customer. Just few minutes after booking i realised that the flight will stay over 24 hrs in lucknow where as i wanted a direct fight from new delhi to patna. When asking for support to amend the flight the message is coming that the complaint will be attended in 72 hrs. The change of flight is showing that there will be no refunds or adjustments.
Within few minutes of...

Sir/madam meine 7 july ki ticket booking ki thi 4pm sham ki make my trip aap se... Koi technical problem k karan (E-ticket) meri 7 july morning 8am ki ban kar aagi.. Then meine makemytrip customer care and indo-canadian ko call karke timing change karne ko bolna but dono customer care walo ne timing change nahi kiya aur muje bola ki apko new booking karni padegi meine kaha fer cash refund ho jayega and makemytrip wale customer care wale ne...

Nh[protected]/5303
I had stayed in above property on 25 aug. Day i reached i fell in gutter which had loose tiles (Kadappa) close to swimming pool. Manager mr omkar was not present for assistance. I have complained to makemytrip but no one is refunding my money. I have severe ligament tear and bone chipped of the right foot leaving me on 3 week bed rest....

Hi i booked a honeymoon package for my brother through kiran mehra and we updated the standard room to delux room but when we reached on the hotel there is only standard room provide because kiran mehra not update room information on the hotel. I regularly complaint approx 1 month regarding this problem to miss kiran mehra and her seniors but did not listing anybody and not resolve this complaint.

My booking id is nl[protected]...

We booked the ticket on 08th september 2017- baghyalakshmi travels, boarding point as guduvaancheri 11. Pm

When we called the contact number received from makemytrip, they said driver will contact you once they reach the destination.
But we didn't receive any call from driver and the people from baghyalakshmi travel office also didn't pick our call.

Finally we contacted coimbatore office persons and...

It is very disappointing that despite of confirmation mail from make my trip and regular follow up the refund has yet not been given to me.
This has really shattered the confidence on make my trip and i am forced to take legal action as there is no response and payment.
During the telecom with your representative last week it was promised that refund will be issued in 24 hours (You may refer telephone recording) however till...

Booked hotel makemytrip.com. After payment it didn't redirect to makemytrip site.
No hotel confirmation received. Site says wait 3-4 hrs and then call.
No success.
So called customer care couldn't connect without makemytrip booking id which is funny as none was generated.

Sent email no reply still after a week
Mmt ticket id. Reference id[protected] in same day 31 aug 2017. After 10 days still...

I have booked a hotel at coorg and makemytrip booking id - nh[protected]. After a week received email from makemytrip executive saying that the hotel has some operational issues and they are suggesting some options. They gave me an option which i didn't like. I wrote back to then asking to provide any other option. Later the next day executive called me up and said he will shortly send in the option. He didn't return back. I tried approaching...

I booked with makemytrip with booking id nh[protected] for a 3 day stay at ooty paying inr 5544.00 on 6th instant. I received a successful booking confirmation mail and sms.

But today morning i. E 7th instant, i receive a call from the hotel staff stating that my booking is not confirmed from their end and to contact makemytrip on refund issues.

Since then i have been calling makemytrip for customer support...

Actually i had booked two air tickets booked from mangalore to bombay, bombay to cochin, thereafter i came to know that is long rout, so immediately i cancelled it and booked mangalore to bangalore and bangalore to cochin. But i have refunded very small amount and it caused heavy loss of rupees 26000. U being india's no.1traveling agency must guide the passengers showing near rout, when searching for rout, but i can't cheat the poor passengers....

Dear geeta/ ceo deep kalra

We had made booking for switzerland. We also made payment of rs. 1, 30, 000 to mmt already.

Later due to incompetency and misguidance by visa team our visa got rejected.

Now we are re-applying for visa on 14 september, but now your team is pressuring us to make whole payment by 15 september.

We have raised all our concerns to melanie in customer delight...

I had booked flights through mmt for ahmedabad to delhi and delhi to kathmandu and back (Total of 4 flights that originated/landed in delhi). Upon enquiring about the udf refund the customer care officials have told me that they shall not refund the udf fees for me and my friends who had the same fights. The stated reason was that this refund is given only to those whose final destination is delhi.
My understanding is that udf is charged...

I booked a homestay for me and my friend in bomdilla via make my trip.. The order id was mhs67247 and mhs67249... I cancelled my stay..4 days prior to my intended stay.. Dat was.. On 1st july.. Yet i havent received refund amounting to rs..970...in my bank account... For those two bookings even when their policy said amount will be credited if i cancel 3 days prior to my stay.....

We made a booking through mmt for lemon tree aurangabad booking if nh[protected] and due to website error it booked for 1 guests whereas we entered 2 guests and now after repeated compliments they just reply that we have to rs 1700 approx extra instead of rs 500 which is really very bad and they are not replying to our calls. This is a harassment to a senior citizen and such a approach is uncalled for and it shows how unprofessional this...

Sir, i made a packaged holiday tour by mmt, booking date -28thjune2017, my trip start from 8thjuly2017 to 14thjulu2017 (North east package), my mmt trip booking id - nl[protected], mmt refrence no. Is-nc[protected], sir, by any reason mmt cancelled the tour, i gave rs-54300/= for this package tour, but sir, after the cancellation of tour yet i have not received my money, i talk more than 10 representatives of mmt (In cc centre) but sir no...

Actually MakeMyTrip.com has deducted my money from my account after a while of submitting OTP by me for flight booking & then I emailed MakeMyTrip so they told me they'll pay my money back to my account within 72hours but still they dint payed. I don't KNOW ANYTHING, I JUST WANT YOU GUYS TO SOLVE THIS PROBLEM WITHIN 12HOURS FROM NOW, THAT'S IT.😡😡😡😖...

Hi team,

This is regarding pnr no h6nngp & makemy trip booking id: nf[protected] ticket booked from delhi (Del) to pune (Pnq) on may 26th 2017 and journey date 25 july 2017. I have booked ticket with citi bank card with cash back offer rs 1200 which will be refunded back to my account with in 60 days but still i didn't get any cash back till now. I tried to contact customer care multiple times but no response from them.br...