[Resolved] MakeMyTrip India — mmt travel finance option or trip money option not coming in homepage and payments page | |
I have a credit limit of rs. 2 lakhs in mmt travel finance. I have been told my mmt customer care executives that recently its name has been changed to tripmoney. After the change my credit limit was successfully showing under the name tripmoney in my mmt app. Suddenly the same has disappeared from the homepage and payments page. As a result i am not able to pay my emis and i am not able to utilize my credit limit to buy flight tickets. Was this information helpful? | |
Feb 11, 2020 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Jan 09, 2020 MakeMyTrip India Customer Care's response Dear souradipta, Apologies for the trouble caused to you We're so sorry to hear that your experience with us was not as expected. We never want you to feel like you're stuck with a bad experience. Please share the booking ID so that we can assist you further. You may also share the E-mail address or the phone number which you used at the time of booking. Regards, Team- MakeMyTrip Care Verified Support Jan 09, 2020 MakeMyTrip India Customer Care's response Dear souradipta, Apologies for the trouble caused to you We're so sorry to hear that your experience with us was not as expected. We never want you to feel like you're stuck with a bad experience. We will request you to write your query to [protected]@capitalfloat.com, [protected]@capitalfloat.com, jatin.[protected]@capitalfloat.com, [protected]@go-mmt.com and our team will get in touch with you. Regards, Team- MakeMyTrip Care | |
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+91 12 4289 8747
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Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
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Email id: [protected]@gmail.com
Not able to pay from both mmt app and trip money app and axio app as well.