[Resolved]  MakeMyTrip India — No option to contact customer support for refund

Booking ID: NC[protected]

This was booking for a cab from my home to airport in Bangalore airport. the cab met with an accident at the beginning itself and I had to take another car at my expense. I am also billed by makemytrip for he same.

In MakeMyTrip app the ride is shown as completed, but there is absolutely no option to contact support and speak to or mail MakeMyTrip on the issue, since the ride is shown as completed. Even on the GST invoice, there is no valid contact number or email id. There is no way I get an refund for this right now
Was this information helpful?
No (0)
Yes (0)
Feb 23, 2023
Complaint marked as Resolved 
Issue Resolved. Thank you MakemyTrip
MakeMyTrip India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MakeMyTrip India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    8080
    Pending
    0
    Resolved
    3068
    MakeMyTrip India Phone
    +91 12 4289 8747
    +91 12 4462 8747
    +91 12 4462 8765
    MakeMyTrip India Address
    Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
    View all MakeMyTrip India contact information