MakeMyTrip India — Non reporting of cab

I was charged fulll amount for airport drop from Nagasandra to international airport as per following message.
Tax Invoice
MakeMyTrip
Dear Abhay Joshi,
Please find attached the Invoice for your Cab booking (NC[protected]) with MakeMyTrip on November 25, 2021. ( Your Invoice is not a valid travel document ). For all further details, please visit MyTrips.

Regards,

Team MakeMyTrip

1. No cab reported
2. Driver says unable to come
3. Customer service number in autumated mode with irrelevant questions and no option to talk to person.
4. Pathetic experience
5 Anxiety n stress to have missed flight
6. Have to make self arrangement

I want money refunded plus compensation for creating stress n anxiety.

Dear manager
Pathetic service..no cab reported...driver says unable to come...no response ...your automated service is pathetic...it is surprising MakeMyTrip in travel business has put automated service support with irrelevant questions at time of emergency...just pathetic.. .it is last time I am using your cab service...
Pls refund my money with also compensate for creating stress n anxiety...
DISAPPOINTED CUSTOMER
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On Thu, 25 Nov 2021, 5:41 pm MakeMyTrip, wrote:
Tax Invoice
MakeMyTrip
Dear Abhay Joshi,
Please find attached the Invoice for your Cab booking (NC[protected]) with MakeMyTrip on November 25, 2021. ( Your Invoice is not a valid travel document ). For all further details, please visit MyTrips.

Regards,

Team MakeMyTrip