[Resolved]  MakeMyTrip India — Not processing refund

Booking ID - NH[protected]

Booked a room in a resort being fully aware of its no free cancellation policy. Unfortunately there was heavy rain and road slides on the way to the property so we could not make it. Property owner agreed for complete refund and gave email approval to MMT. Its been more than a week and I am not getting proper response from customer care. No refunds yet. Everytime they just say we will call back but no follow ups after that.
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May 17, 2024
Complaint marked as Resolved 
Took a long time but finally they paid the refund
MakeMyTrip India customer support has been notified about the posted complaint.
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