MakeMyTrip India Complaints & Reviews

I booked Bus ticket for Pindwara to Ahmedabad PNR 68QXG4GE, ID NU[protected] on 15th may. Bus didn't arrived even after 6 hours of pick up time. Operator said that bus is brekdown and will not come.So i decided to go with other option. I raised issue for same and still date I hav not received refund. Kalpana travel agencies....

I had a book at heritage group of house boat Srinagar from MakeMyTrip App on 4th of May, costing me RS 20709. When we (family) went there, it was totally different from what they have shown in the picture and has no amenities mentioned on the mmt app. So, we moved away to another hotel and didn’t check in to heritage group of house boat. I raised refund request on 4th May 23 at 1:30PM itself. It now have not received my money back after...

Regarding this flight on 5th of May (Ahmedabad to Delhi)
Make my trip is sending me an email with this details

Kindly help me for the following issue resolving it's been more than 20days i haven't got any refund amount

The refund process has been delayed.
Once the airline approves your claim, we will process your refund.
Your refund application for GC5D3N sent to Go first is still pending...

I booked a bus on 10th may 2023 when i reached bus stand before schedule departure time but Bus contractor told me no bus is there. you have wrong booking so i return back to my home and tried for refund and rise the issue but no response till now . I need my money back. Plz investigate and let me know any issue regarding refund. no live agent and proper customer care support in makemytrip india. very sad...

Ticket attached with this
Make my trip not giving refund amount from 26 Oct 2021...

Dear Sir/Madam,

I am writing to express my disappointment and frustration with MakeMyTrip regarding a recent incident involving the 3x refund promise. I feel compelled to bring this matter to your attention and express my concerns regarding what appears to be a scam.

On 18/05/23, I booked a train ticket through the MakeMyTrip platform. During the booking process, it was mentioned that if my train ticket was...

Hi,
My name is bishal from dibrugarh assam 14 may 2023 I booked a hotel Sapphire Suites through my credit card in kolkata india but due to cyclone my flight got cancelled at Andaman at the same time I had informed to hotel authority that I can come today as my flight got cancelled and told me inform to MMT and after the long conversation MMT reschedule my hotel booking to 15 may 2023 and on the other day after my arrival to kolkata...

I was booking a train ticket from delhi to trivandrum on 19th may and it cancelled because of the lack of available seat. But that booking was under trip guarantee and i got a voucher code. And i tried to apply it on flight ticket on 26th may 2023 but it shows an error this promocode is not applied the moment. I lock a price and it ends today 3pm. Flight price go high. So do the need ful....

Despite reaching out in mobile app, i wanted you to inform you that my amount deducted on a failed flight ticket is not yet refunded to me.Hence wanted you to guide me the procedure, what i can do next to get my hard earned 18000 rupees back. and in the app i have raised the query and about 24hrs they simply deleted the query after not responding to it.below attached some screenshot which act as a proof for the same incident
booking...

Hi Team,

Sending you this email for cancellation and refund of my ticket.

SANDEEP KAUR GILL (PNR: 5NNOME) (Ticket No: [protected] )

Today evening when I went to the airport to board my flight AIR INDIA refused me to board the flight stating that the name of my passport is mentioned Sandeep Kaur and on the ticket it says Sandeep Kaur Gill and so that is a miss match and AIR INDIA can’t make any...

I booked 2 two way tickets from Hyderabad to Montreal(Canada) via London(HEATHROW) for 4, 91, 368 rupees with booking id:NN2F1DUBN8BZ6V288313, ETICKET numbers:125-[protected] and 125-[protected], PNR number is NDNMYM. The onward journey is on 9th July 2022, and the return journey is on 12th Jan 2023. The return journey flight is delayed by more than 24 hours so after much consultation with the make my trip call center, we were told that we...

Makemytrip Booking ID NL[protected]
Dear Sir / Madam,

Its regarding our above Booking ID dated 09/03/2023 for our Honeymoon trip to Maldives from 15/05/2023 to 19/05/2023.

On 14/05/2023, we have received confirmation email from Makemytrip about our trip along with detailed itinerary and to do list.
When we reached Mumbai Airport today, to our shock, it had been informed by Air India authorities...

I have booked a holiday package with MMT. ( Booking IDNL[protected] This package comprises flights, hotels, road transfer etc. 100% payment is made by me.
Now MMT is saying that GO First airline has some issue, so we can provide flights for this holiday package and asked me to make my flight arrangements. When I booked the package, its whole and sole responsibility of MMT to handle it end to end. As everything is booked by MMT,...

Dear Sir

I booked a flight from Amritsar to Mumbai one month back for 7th May
on 6th i come to know the AIRLINES cancelled the flight. I had to suffer and book 3 tickets at the cost of 36000/- double the price.

Airlines confirmed they have paid to Make my trip and contact your agent

Now Make my trip agents are reading the script provided to them that they have specialized team working...

I used make my trip India to book a waiting ticket of train from chenai to hyd. Which was obviously covered under trip guarantee which guarantee to refund you the 3x amount if the ticket did not gets confirmed.. as promised I get the refund amount when my ticket for cancelled automatically after the chart preparation because it was still wait listed. I got ticket amount in my bank but with the deduction of trip guarantee amount which was...

Hello sir/madam I have booked Senhor Angelo resort Goa through make my trip with booking id NH[protected]. Booking was from 21 jan 2023.Resort refused to allot room in midnight as manager told that he have not got any mail from make my trip. I called customer care and I was promised my refund of Rs 3800 and as a gesture told me to book another hotel for which I will be given reimbursement amount of Rs 6800.I have mailed all the bills and...

Dear sir,
I booked whole holiday package through make my trip for may 30, 2023. They book my flight through Gofirst, now they call me that u should book ur flight from other carrier as amt stuck in Gofirst. They only want to settle land part except flight amt. But in this case I pay to MMT not Gofirst, they book gofirst as a part of holiday package.
Help me out to refund whole fare, as they are not able to provide alternate...

Dear Ms Neha,

Still I have not received any reply from your side and now it has been already announced that go first flight will not go further fly so what is the solution you are giving to your customer kindly confirm by immediate respond so that accordingly I can plan my holidays...

Booked 4 AC Rooms on 18-Feb-2023 - PNR: [protected] Booking ID: NH[protected]
Modified to 3 AC Rooms on 14-May-2023 - PNR: [protected] Booking ID: NH[protected]
But PNR reflects 3 Non AC Rooms. Not sure where the issue is. Property reps are asking us to reach MMT. Not Sure of the way to reach them with the time constraint. Request help in ensuring 3 AC rooms are confirmed as part of PNR: [protected]....

Booking ID: NL[protected]

Had the worst experience with mmt in my life or specially with 'luxury tours'.

1st day at arrival I wasn't provided with drivers number and also no mmt representatives were picking up my call, after waiting for an hour 1 called back and said that I arrived at terminal 3, and am supposed to go to terminal 2 coz my driver is waiting there. So I tool all my luggage and got...