[Resolved] MakeMyTrip India — not providing gst invoice against hotel booked through makemytrip: likelihood of embezzlement of gst | |||
I had booked one deluxe hill view guest room in renaissance mumbai convention centre hotel, mumbai for two night stay i. E. From[protected]Sunday) [check-in] to[protected]Tuesday) [check-out] through makemytrip. Rs.24959/- (Entire booking amount) to makemytrip. Booking details are as under: Pnr: 87257897 Booking id: nh[protected] I have not been provided gst invoice by renaissance mumbai convention centre hotel, mumbai (Five star hotel) even though makemytrip's booking voucher mentioned that gst invoice will be provided by hotel. Hotel informed that gst invoice indicating break-up of payment of rs.24, 959/- will be provided by makemytrip as i have paid the amount to them. I have mentioned this issue of not providing gst invoice to me by hotel in my review also. Charging gst from customers and not giving gst invoice to them is highly objectionable and there are chances that charged gst is not deposited with govt. Maymytrip is yet to provide gst invoice containing break-up of charged amount of rs.24, 959/- into various heads i. E. Basic rate, sgst, cgst etc. To me despite repeated requests to them Was this information helpful? | |||
Mar 19, 2020 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Feb 13, 2020 MakeMyTrip India Customer Care's response Dear Rajesh, Apologies for the trouble caused to you In reference to your complained, seems your issue has been resolved from the company side to our recent telephone interaction and email sent to you. Incase you are not happy with the resolution. Please write to us by clicking on the below link https://supportz.makemytrip.com/MyAccount/ChatHelp/LPmJpV0aH5JfqdoV1efd Regards, Team- MakeMyTrip Care | |||
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