[Resolved]  MakeMyTrip India — payment got done but ticket not booked

Dear sir
I bought one ticket of indigo (Flight no. 6e-866), travelling from lucknow to kolkata on 10th march at 19:05-20:55 at around 10:45 pm on 16/02/2019.. Due to some reason the payment process (Via paypal) got completed but the ticket booking was not done. Details of the payment:
Invoice id: nf[protected]p1
Item amount: rs 4110
Transaction id: 6l413877n87449154
Copy of the invoice is attached with this mail
Please look into this matter as soon as possible
Mob no. While booking: [protected]
Email id while booking: [protected]@gmail.com
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Apr 5, 2019
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
Mar 05, 2019
MakeMyTrip India Customer Care's response
Dear Anis,

Apologies for the trouble you faced

In reference to your complained, we have checked and found that your booking was unconfirmed at our end against which auto refund was initiated.

Refund amount of INR 4110 was processed under Refund Reference Number #9f57f6ee8b19f.

Regards,
Team- MakeMyTrip Care
Complaint comments 

Comments

Sir as i have booked my bus tickets through make my trip and my amount is debited but i didn't got any confirmation about my tickets

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