MakeMyTrip India — Refund against Train ticket cancellation

I had booked train tickets from Makemytrip and I had cancelled the same few days before the train scheduled. Makemytrip updates that refund has been processed but I cannot see in my account yet. Its been already 15 days and no reply from makemytrip. Below details of my PNR and MMT ID

Make my trip Id : NR[protected]
PNR : [protected]