MakeMyTrip India — Refund discrepancy on flight cancellation

Flight was cancelled by airline on: 05-Dec-2025

Refund received: ₹55, 388

Refund pending:4, 550

PNR: DL6L2R

Total amount - 59, 938

contact number - [protected]

I booked a flight ticket through MMT with indigo airlines. the flight ws cancelled by the airline, not by me As per DGCA guidelines, I am entitled to a full refund for an airline-initiated cancellation.
However, despite repeated follow-up I did not receive the full refund, only a partial refund has been credited, and the remaining amount is still pending. MakeMyTrip and the airline are passing responsibility to each other, causing unnecessary delay.
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MakeMyTrip India customer support has been notified about the posted complaint.
 
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