[Resolved]  MakeMyTrip India — refund not credited which is already initiated by spicejet airlines

Address:Bangalore, Karnataka, 560092
Website:makemytrip app

I had wrongly booked banglore to calicut round trip on 19th sep-20th sep instead of 19th aug-20th aug. I immediately called spice jet airlines and re did the booking and cancelled the 19-20th sep booking. Spice jet airlines has initiated full refund to your account but make my trip hasnt responded or reverted as yet. Im worried and disappointed. Request you to revert asap
Was this information helpful?
No (0)
Yes (0)
Sep 20, 2018
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Aug 15, 2018
Updated by rashmi kc
Booking ID: NF[protected]
Verified Support
Aug 16, 2018
MakeMyTrip India Customer Care's response
Hi rashmi kc,

We apologize for the inconvenience. Please accept our sincere apologies for the inconvenience. Further, in reference to your complaint we have tried fetching details with the help of mobile number & e-mail id provided but, unable to retrieve any details so, while validating the issue we have found that a few important details are missing.

Please provide us with the following details: -

• Correct Booking id or
• E-mail id/Mobile Number used at the time of booking

We await your response to get the matter checked at our end.

Assuring you best of our services.

Team-MakeMyTrip Care
Aug 17, 2018
Updated by rashmi kc
Ph: [protected]
Email: rashmi.[protected]@gmail.com

travel starting 19 Sep 18 for Bangalore-Kozhikode.

MakeMyTrip Booking ID is NF[protected].

Amount Charged INR 11601.0.
Aug 17, 2018
Updated by rashmi kc
Spice jet airlines has initiated transfer but am yet to receive it from your end
Complaint comments 

Comments

Amount of Rs. 365 has been deducted from my bank account for bus booking in SRS travels from udupi to mysore on 14 August 10:08 pm. But the seat was not booked.
The amount was deducted from Syndicate bank to 000hdfc[protected] MAKEMYTRIP INDIA. Please refund my amount.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MakeMyTrip India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    8080
    Pending
    0
    Resolved
    3068
    MakeMyTrip India Phone
    +91 12 4289 8747
    +91 12 4462 8747
    +91 12 4462 8765
    MakeMyTrip India Address
    Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
    View all MakeMyTrip India contact information