Dear MakeMyTrip Support Team,
I am writing to formally raise a concern regarding the recent cancellation of my flight, which was booked through your platform. The flight was cancelled not due to any fault or request from my side, but by the airline or your system directly.
Booking Details:
Booking ID: NN7ADJW[protected]
Passenger Name(s): Utkarsha Ashish Borkar
Flight Date & Route: 30 May 2025 -Tashkent to Delhi (Flight 6E-1806, PNR: HBYMJB)
After the cancellation, I noticed that the refund processed to me was not for the full amount paid which was INR 22, 637. A certain portion has been unfairly deducted which is INR 12, 094, despite the fact that the cancellation was not initiated by me.
As per standard aviation and consumer protection guidelines, involuntary cancellations must result in a full refund to the customer. Therefore, I request you to initiate the refund of the remaining amount at the earliest.
I trust that you value your customers and will resolve this issue promptly. Please let me know if you need any further information from my end to process this refund.
Looking forward to a quick resolution.
Warm regards,
Utkarsha Ashish Borkar
[Mobile no.- [protected]]
[utkarsha.[protected]@gmail.com] Was this information helpful? | 
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