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MakeMyTrip India Complaints & Reviews

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Last updated Jun 6, 2024
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MakeMyTrip India reviews & complaints page 4

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K
Karrothu
Nov 24, 2023
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Bus ticket cancellation policies and refund amount

On 22-11-23 i have booked one ticket from hyderbad gopal to madhura wada, visakhapatnam on[protected] of morning star travels bus.
Actually i was intended on[protected], but in a hurry i have booked on[protected]. Bus timings are
picup -11:45.
Later i realised with in a minute and tried to cancel the ticket but It is showing zero refund. How is it possible.
Then I tried to call to MMT, but no use, direct voice...
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S
sanjeevcad25
from Coimbatore, Tamil Nadu
Nov 23, 2023
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Payment

Address:coimbatore
Website:www.makemytrip.com

Booking ID NN2JHL9R45WZ19N08529

Original Task ID:[protected]

I have booked my flight ticket in your website make my trip from Dubai to Mumbai and Mumbai to coimbatore on the date of 4th of December. I changed the ticket date from 4th December to 15th of November which is preponed the date of travel for some emergency purpose (I made date change on 11th November) for that your team members said it will...
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R
rushi281989
Nov 23, 2023
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Gift card added but showing

I have added gift card but not showing in my gift card section. However it shows balance in Check balance section....
+3 photos
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D
Dinesh Pejaver
Nov 19, 2023
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Refund for Flights Cancelled by Carrier

I recently had 2 flights, GAU-BLR (PNR CVMCJV) and BLR_IXE (PNR W6JRXR), cancelled by the respective carriers with option for cancellation with full refund. I took the option, expecting full refund of the amounts paid to Makemytrip. Instead, I received refund of Rs. 13, 912 versus payment of Rs.15, 022 for the GAU-BLR flight. For the BLR-IXE flight, the refund was Rs. 6, 254 whereas I had paid Rs. 6, 882.

I expect to pay penalties...
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A
Abhijna Somashekara
Oct 31, 2023
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Future Travel Voucher by MMT

I had been given a Future Travel Voucher of Rs. 7500 by MMT. However, every time I put in the voucher it is saying that it is an invalid code. The voucher was given to me in May 2023 with a validity of one year. I have tried calling and emailing MMT. Please help....
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A
Abhijna Somashekara
Oct 31, 2023
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Future Travel Voucher

I had been given a future travel voucher in May 2023, which is valid for a period of one year. However, I am unable to use this voucher. I have tried calling and emailing Makemytrip but I have received no response or help....
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G
Gayathri Sekar11
from Shamshabad, Andhra Pradesh
Oct 29, 2023
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Refund not yet credited for my trip

Please help me to get my refund for my booking Salem to Secunderabad after the cancellation refund should be processed within the time. But I receive my refund yet. Booking ID is NR[protected].

Kindly do the needful to get my refund. Documents are attached for your reference, PFA....
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A
AmitUppal2023
from Gurugram, Haryana
Oct 26, 2023
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International hotel reservation not honoured

I had made a reservation (NH[protected]) for a Hotel for a stay starting October 20th 2023, more than a month in advance. After traveling 30 hours on a plane, when I was trying to check in to the hotel, I was informed that this reservation had been canceled way back and MakeMytrip was informed.

MMT never cared to inform me. I tried to reach out to MMT in the middle of the night, and let me say it is not easy to reach out...
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B
bhattt
Oct 17, 2023
Oct 19, 2023
This thread was updated on Oct 19, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

VISA yet not issue for UAE even after 9 days of application

Visa Booking ID : NV[protected]

I had booked for visa from make my trip for my entire family on 8th October, today is 17 October but still make my trip has not processed my application. My travel date is very near. I have done all the other bookings. the customer care is not responding at all. I have also visited their local office but no luck. No one is answering calls or mails.

please help ASAP....
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Z
Zaid Mombasawala
from Hyderabad, Telangana
Oct 16, 2023
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Visa Delayed by MMT despite being issued by UAE embassy

For my booking NV[protected], I see that the embassy has issued the VISA on 12th October, but this has not been shared to me by MakeMyTrip visas. Request you to please look into this on urgency....
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Website:makemytrip.com

I’ve booked air tiket from New Delhi to Belgrade on 5th October 2023 on make my trip. The. Booking was unsuccessful and amount got debited from my account. Kindly get a refund of my money....
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K
Ksh@k
from Patna, Bihar
Oct 9, 2023
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Refund not credited in my bank

My booking for train (Surat Mokameh ST BGP S FAST/22947) with booking Id (NR[protected]) from Surat to Patna was failed on 19th September 2023 and the refund was processed but i still haven't received my refund yet. My RRN number is[protected]....
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N
Neetigupta7950
Oct 8, 2023
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Refund for services not provided

We had booked a trip to bali with make my trip. We had paid in advance for the full trip which included day wise itinerary of places to be covered. However, many places were skipped when we were in Bali which were part of our itinerary. We have complained about it multiple times with the company. However, they are closing it without any solution. We want refund of the services not provided for our trip....
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S
sachgup10
from Panchkula, Haryana
Oct 7, 2023
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MAKE MY TRIP and Hotel YASH VILLAS : Booking ID - NH70083281204550

Address:Hotel YASH VILLAS , rajasthan

Dear MMT Team,

This is the worst experience I got during my Stay at the hotel booked through your site which was further worsened by the kind of support i got from your Side and customer support.

In spite of repeated long-duration calls no action was taken.I am again writing down my experience and the harassment myself my family and has gone through because of your poor service, .

On 29 September...
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I have booked Senhor Angelo resort Goa through make my trip with booking id NH[protected]. Booking was from 21 jan 2023.Resort refused to allot room in midnight as manager told that he have not got any mail from make my trip. I called customer care and I was promised my refund of Rs 3800 and as a gesture told me to book another hotel for which I will be given reimbursement amount of Rs 6800.I have mailed all the bills and another hotel bill...
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D
Dishantp
from Dhamtari, Chhattisgarh
Oct 1, 2023
Oct 2, 2023
This thread was updated on Oct 2, 2023
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Voucher code not working

Address:MakeMyTrip India Pvt. Ltd., DLF Building No. 5 Tower B DLF Cyber City, DLF Phase 2 Sector 25, Gurugram, Haryana 122002, India

I booked a 2ac compartment train in Bsp Bgkt Sf Exp which was 1775rs my booking id:- NR[protected]. i added trip gurantee feature in mmt which costed me total price 2814rs, mmt promised me that it will give me 2x voucher code if my ticket gets waitlisted and cancelled, and mt train gets cancelled, its voucher code states that it will give me 3550rs as a travel voucher which i can use this amount to upgrade my ticket in mmt, when i go...
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A flight got cancelled (spicejet) and the money was refunded to makemytrip. This money was withdrawn from the wallet somehow and Makemytrip is not returning the money to me. They aren’t responding and seems like the money is lost. This is very irresponsible and unprofessional how makemytrip handles customers....
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H
Hrithik Malhotra
Sep 25, 2023
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Pathetic stay at HOTEL SIMRAN PRIDE RAIPUR

Address:Raipur, Chhattisgarh

During my stay, I encountered numerous issues with the property, including problems with the bed, TV, bedroom, and washroom. To make matters worse, I discovered lizards and insects on my bed, which was both unhygienic and frightening. Additionally, I observed cracks on the bathroom and bedroom walls, and the washroom was in a deplorable condition. My experience at this property was extremely disappointing, and the hotel failed to offer any...
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V
Venkatareddy1
Sep 24, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Make in mart fake company

Address:MAKE IN MART F 100 Bali Nagar Near Reliance Fresh, New Delhi, Delhi 110015 India 9717556544, 8368430459

I paid 67000 for soya doc A grade to make in mart from online they send some invoice and LR copy to my WhatsApp number and I will make a payment after I am asking driver contact number so many times their didn't send it i ask my money back their not given they send some fake driver contact number and switch off their phones...
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S
Swati Taneja
from Jalandhar, Punjab
Sep 24, 2023
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Refund not received for flight cancellation due to medical emergency

I booked a return flight from delhi to toronto for travel dates 25 sep 2023 and return 9 oct 2023. On 31 August 2023 my mother got unwell her travel was not recommended due to a heart condition . I got her flight ticket and my flight ticket cancelled.Her flight was not booked from makemytrip while my flight was booked from makemytrip. I had to take care of my mother so i also cancelled my plan and shared all the required medical documents...
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