MakeMyTrip India — Urgent Refund Request for Overcharging Booking ID NH[protected]

Dear MakeMyTrip Customer Support,
I am writing to raise a serious concern regarding my recent hotel booking made through your platform under Booking ID: NH[protected].
I was charged a total amount of ₹17, 321 for the reservation. However, upon arrival at the hotel, I was informed that the actual tariff applicable for the room was only ₹7, 000. This indicates an excess charge of over ₹10, 000, which is both unjustified and unacceptable.
I request that the excess amount be refunded immediately. Failure to resolve this issue promptly will compel me to escalate the matter across public platforms and consumer forums to ensure transparency and accountability.
Please treat this as a priority and initiate the refund process at the earliest. I expect a written confirmation of the same.