MakeMyTrip India — zero cancellation policy : fraud product

Address: Kota, Rajasthan, 324005

Website: www.makemytrip.com

I purchased Zero cancellation option on 2 tickets booked on MMT app. While they have assured on their website (snapshot attached) that the "Complete amount paid at the time of booking, except for the ZERO Cancellation charges will be refunded to customers account", it does not seem to be showing up when I was trying to cancel the ticket and checked for cancellation charges estimate (snapshots attached for both bookings).

1. Booking ID : NF[protected]
2. Booking ID : NF[protected]

MMT, either show the right refund amount or stop marketing/ selling this product because it looks like another way to con customers.