MakeMyTrip — Not refunding my money from their wallet to my account

Website: www.myflyyatra.com

Hi team, i have written dozen email and trying to get my wallet amount on their app into my account. They are holding my 15532 inr from past 6 months i am trying to get my amount back. Its showing in my wallet account on my id with email [protected]@gmail.com. i have placed couple of emails they have given me reference no.[protected] created recently on 3jul where they acknowledged to refund my amount from wallet to my account. But its been more than week now their team is not responding and neither transferring my amount back into my account.

Kindly take action against them and help me to get my account back.