Marrow — Account blocked suddenly

I have been using since more than 2 years ... My account has been blocked due to simultaneous access but i didn't share my details with anyone . I had borrowed a device and used my account in the new device . I have submitted all my details and sent a written letter that i shall not share my account with anyone. Kindly unblock my account ... I m feeling very helpless. I have already invested all my savings in marrow, i can not buy a new subscription.