Marrow
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Marrow Complaints & Reviews

D
dr.Divya jyothi .T
from Tirupati, Andhra Pradesh
Feb 21, 2022
Feb 4, 2023
This thread was updated on Feb 4, 2023
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Regarding my account suspension

Address:bengaluru
Website:[email protected]

My marrow account has been suspended on[protected] .i have tried to login to my marrow account using my laptop since then i am not able to open my marrow app in my mobile .my one and only source for studying for exams is marrow. and my exams are approaching .i am preparing for a competitive exam. even one day is too precious .i want to my account to be unblocked as soon as possible so that i can prepare for my exam .so kindly look into this...
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Vikas alakam
from Tirupati, Andhra Pradesh
Feb 5, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My account has been blocked due kyc failure and I paid 50k rupees

Website:www.google.co.in/url?sa=t&rct=j&q=&esrc=s&source=web&cd=&ved=2ahUKEwiKrJLD4-j1AhXPhv0HHTvPBm4QFnoECAcQAQ&url=https%3A%2F%2Fwww.marrow.com%2F&usg=AOvVaw1s8Rb0x7EHjsk8EZXRdqdJ

Marrow educational app
Blocked my account due to kyc verification failure they didn’t even notify me about it my account id alakamvikasaicloud.com...
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Neha Mohanan
Feb 5, 2022
Apr 10, 2022
This thread was updated on Apr 10, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MARROW account got suspended

Address:393, 2nd Cross, Street, JP Nagar 4th Phase, Dollars Colony, Bengaluru, Karnataka 560078

I am a marrow plan c user.i subscribed marrow on january 2022 for upcoming fmge exam which is in june..but on 28th my account got suspended unexpectedly.i contacted Marrow team multiple times.They said me to wait.first they said me that, wait for 48-72 hrs..but its been more than a week i couldnt open my account..i mailed them with my id, i called to the helpline number..but they are not giving me the correct solution ..always telling me...
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N
nssteja
Feb 4, 2022
Feb 4, 2022
This thread was updated on Feb 4, 2022
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Blocked my account within 9 days of purchase

Address:Neuroglia Health Private Limited. 393, Second Cross, Dollars Colony JP Nagar 4th Phase, Bangalore, Pin 560078
Website:www.marrow.com

I purchased 18 months of plan c subscription from marrow for 43500 rupees which I had to earn by literally spilling blood and sweat. I complied to there every whim by uploading my MCI registration certificate and college id multiple times. They didn't specify me to upload my adhar. Now just after 9 days of inception of my 18 month account, they blocked me permanently. My entire preparation for neet and ini cet depends on marrow as i trusted...
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Rakeshraushan112
from Kalyani, West Bengal
Feb 1, 2022
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Blocking My account

Address:393, 2nd Cross, Street, JP Nagar 4th Phase, Dollars Colony, Bengaluru, Karnataka 560078, Nadia, West Bengal
Website:www.marrow.com

My account got blocked and i tried contacting almost all the people i could from their company and they responded *once* and said my kyc verification was pending.
Fine i did that, send my details and everything, but still! It’s still blocked!!
Why did i pay 61k for this?
I expected a faster and more prompt response.
I’ve got so many exams coming up and i needed this resource and now even that’s not here.br...
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B
Bhoomip
from Mandvi, Gujarat
Feb 1, 2022
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Account got suspended

My account got suspended today.. & i don't even know what is the reason.. i don't know what & where it's gone wrong with my account.. please kindly help me regarding unblocking my account. I have neet pg next month.. & i have to read.. other wise I'm gonna lose everything.. it's really crucial time for me.. please help me.....
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Tanya Biswas 281
from Patna, Bihar
Jan 28, 2022
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Blocking of marrow account

My marrow account got blocked today without any prior notice. Kindly help me in resolving this issue at the earliest....
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M
Manasa Sundara
Jan 28, 2022
Jan 28, 2022
This thread was updated on Jan 28, 2022
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Regarding blocking my account due to KYC verification

As I uploaded my aadhar details correctly, repeatedly it is showing KYC verification failed and they blocked my account. Please solve this problem...
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P
Purvi Sonvane
Jan 27, 2022
Feb 4, 2022
This thread was updated on Feb 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Account blocking

Website:Marrow

See my screen shot...
This is what they done after i spent 32 thousands rs...
Nkw how can is read and attend my marrow account????...
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Purvi Sonvane
Jan 27, 2022
Jan 28, 2022
This thread was updated on Jan 28, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Marrow

I purchased marrow online learning app this month and I don't opened it for week and yesterday i opened it and it's blocked..
They also not respond my email
I spent 32 thousands rs for this......
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Y
Yashashwary
from Lucknow, Uttar Pradesh
Jan 27, 2022
Jan 28, 2022
This thread was updated on Jan 28, 2022
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Account is been blocked since 3days ,

Address:Era medical college and hospital,Lucknow
Website:Marrows,DAMS online coaching for Pg courses

It’s day 4 and I still don’t have access to my account which is valid till june’22. Exam is in one month. Regardless of sending many emails no reply received. Utterly shocking no response. Really shocking! Not cool, not expected from MARROWS....
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S
Suv N
from Hyderabad, Telangana
Jan 20, 2022
Jan 21, 2022
This thread was updated on Jan 21, 2022
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My account is blocked after purchasing an entire year of subscription 2 days back !

Address:Hyderabad, Telangana

My account is blocked. 2 days back I purchased plan c for an entire year. And now I cant open it....
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K
Keya keny
from Surat, Gujarat
Jan 20, 2022
Jan 27, 2022
This thread was updated on Jan 27, 2022
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Marrow account has been blocked due to incomplete verification

Address:Surat
Website:Marrow

Me account has been blocked due to incomplete verification of KYC verification and so I have provided them with my Aadhar card but I haven’t received any details from them.
So may I please know when will my account get unblocked....
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L
Lokesh .S
Jan 20, 2022
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Unblocking account

I had been using my marrow account from april 2021 and accidentally I opened my account in two devices and they blocked my account
Resolve this issue !...
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S
Samiksha Upadhyay 101
Jan 19, 2022
Jan 22, 2022
This thread was updated on Jan 22, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online learning app

I purchased a educational course of Rs 51, 500 on 18 Jan, 2022 and accidently I used the app on my two phones simultaneously n the marrow app blocked my account without giving any warning and my all Rs 51, 500 has gone...
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V
Vibesh
from Chennai, Tamil Nadu
Jan 18, 2022
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Marrow account has been blocked

Website:www.marrow.com

I wanted to transfer my marrow account to another individual cause I wasn't using it anymore so I contacted marrow support team regarding that they said they will help me through it and since I am a Foreign Medical Graduate and I wanted to transfer my account to my friend who is an Indian Medical Graduate, marrow said they cannot transfer the account that way and i said ok and I said I will continue using the account and they suddenly blocked...
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Chandini nelson
from Ramagundam, Andhra Pradesh
Jan 18, 2022
Jan 27, 2022
This thread was updated on Jan 27, 2022
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Unblock my account

Please unblock my account orkindly return my money because it only being a 15days I paid for this. I will rectify my verification please accept my request...
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H
h praveen
Jan 10, 2022
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Marrow account blocked due to not logging out

Website:www.marrow.com/pro

Hi My account was blocked today . Because I Switched from my phone to my tablet . And they are saying it is because of account sharing. like common. All i did was not Logout before logging into the tab. And I have an Exam Tomorrow. I have sent them an email regarding this And I don't know why this happend to me at this particular time please help...
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M
Monika yadav prashad
from Rohtak, Haryana
Jan 4, 2022
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My marrow subscription has been blocked

My marrow account had suddenly blocked on 29th December 2021. They mailed me that I have misused the account by account sharing. Although I had been using multiple multimedia devices but I haven't shared my ID and password with anyone. I have clarified this thing to them through mail 5 days back. But after multiple requests for response, they have not responded me since then . I have left with no other option but to lodge a complaint as I'm...
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S
Sheikh Sajad Ahmad
Dec 30, 2021
Jan 5, 2022
This thread was updated on Jan 5, 2022
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Account block

My account was blocked without any notice or warning then I contacted the legal marrow support, they told me that we can fix this but on 2 conditions .I fulfilled both the conditions but still they didn't unblocked by account....
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Arjuna meena
from Jaipur, Rajasthan
Dec 30, 2021
Jan 4, 2022
This thread was updated on Jan 4, 2022
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They block my account and not reply me

Address:Bengaluru india
Website:Marrow

My marrow account got blocked at 29th Dec. 2021 but no response from legal team they ask for explaintaion I give them but they didn't unblock it I pay approx. 47k for this time... This is worst coaching and prepladder is best....
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S
Shinyshines
from Kolkata, West Bengal
Dec 29, 2021
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Account blocked by suddenly without any reason.

Account was blocked suddenly....
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A
Andrews Sasi
Dec 21, 2021
Dec 22, 2021
This thread was updated on Dec 22, 2021
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Blocked my account and asking to join some more account

I received a notification 4days back saying that my marrow account has been blocked. I am shocked as I haven't misused my marrow account nor did I share my details with anyone. And, I uploaded my verification documents but didn't get approved. Can you please resolve my issue and retrieve my account as I have few months to my exam....
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D
Dr. Rashmeet
from KHARGONE, Madhya Pradesh
Dec 16, 2021
Jan 19, 2022
This thread was updated on Jan 19, 2022
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Marrow blocked my account

My marrow account is blocked without any notice or information. A mail was sent that your account is block because KYC is not complete. Inspite of sending adhar card and MCI registration my account is not activated. I feel cheated as it's big amount that I paid and it's wasting my time to study....
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Dr. Rashmeet
from KHARGONE, Madhya Pradesh
Dec 16, 2021
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Marrow blocked my account without any notice

Marrow — device blocked
A
Anu Kavarthapu
from Mumbai, Maharashtra
Jun 8, 2019
Jun 15, 2021
My device has been blocked from accessing marrow app since two days. I cant even open or create another account, even if i do its saying device blocked . I took screenshots everytime it showed device was blocked from accessing . I did not recieve any notice or any information about it. The next morning i...
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K
Khushboo Pakhariya
Dec 14, 2021
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My marrow account has been blocked today and I'm unable to login

Address:Bangalore
Website:Marrow

I'm not sharing my account with anybody, and today my marrow account was blocked, I've shared all the identification data beforehand only
I want this issue to resolve asap
Thank you...
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Address:Banglore
Website:[email protected]

Suddenly my marrow account has been blocked, i have never shared my account to anyone, i uploaded id proof which is not getting verified. I got a call this morning from marrow executive regarding id verification. I told my issue then he said he would share a link, if i upload id in that link, the problem will be resolved. But he didnt send me the link. And now suddenly my account is blocked. Kindly resolve this issue. My exams are near please...
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My account got blocked and i tried contacting almost all the people i could from their company and they responded 'once' and said my kyc verification was pending.
Fine i did that, send my details and everything, but still! It’s still blocked!

I’ve got so many exams coming up and i needed this resource and now even that’s not here.
Please revert my account & please respond quickly through mail !!...
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My marrow account has been blocked. I haven't shared my user ID and password with anyone. Nor have I misused my account. I uploaded my college admission letter for verification but it never got verified and I used to get the verification notification frequently. Now it's been 2days that my marrow account has been blocked. I have even emailed the legal team, but I have received no response from their side....
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Dhanalakshmi B S
Nov 30, 2021
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Marrow account block

Suddenly my marrow account has been blocked, I have neither misused my account nor shared to any one, I uploaded I'd proof which is not geting verified,
Kindly reslove the matter...
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