[Resolved]  Marrow — Account suspended and access revoked without any reason

Address: Bangalore

Website: Marrow.com

I have been a marrow pro user for 3 years,
Spent 60000 on the app the last time I registered.

I have :
1. Never violated their privacy policy
2. Never shared my account with another person.
I am the only person who used the app through my account.
3. Never recorded their videos

Despite this, my access was revoked today.
I have sent them an email asking for the cause, because I haven't used marrow regularly in the past 15 days, owing to university exams going on.

I use marrow from two devices only. My phone and my tablet.
And that is it.

I didn't take any screenshots of videos,

The only time I took screenshots was of my marks in the tests/my scores in the question Bank.

I cannot sign in, cannot access the app in any way, and I have 7 months left.

Legal team automated email explicitly asked me to NOT contact their customer service.
I'm awaiting an email from them.

This is very frustrating.
Please help.