Marrow — OTP blocked and delay in verification. No response from legal team. Exam in 18 days

Address: Jp nagar Bangalore
Website: www.marrow.com

I am writing to express serious concern regarding my account, which has been blocked due to multiple OTP attempts during the verification process.
I had already submitted the required documents for account verification and was informed that I would receive a response within 24 hours. However, it has now been longer than the stated time, and I have not received any update from your end.
This situation is extremely distressing, as I have my INICET examination in 18 days, and Marrow is my primary preparation platform. The continued inaccessibility of my account is directly affecting my preparation at a critical time.
I request you to kindly:
Expedite the verification process at the earliest
Restore access to my account immediately
Provide a clear timeline for resolution
I have been trying to follow up but have not received any response, which is adding to my anxiety.
I sincerely request you to treat this matter as urgent and resolve it on priority.
Looking forward to your prompt response
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    Jp nagar Bangalore
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