[Resolved]  Maruti Suzuki — CAR MANUFACTURING COLOR AND YEAR CHANGED

Address:

Mumbai City, Maharashtra

SUB – SUZUKI – RITZ- VDI Regn No –MH05/BJ-533- LMV TTAXI Chassis NO - 361058 Dear Sir, This is further to subject Vehicle purchased from FORTPOINT AUTO MOTIVE (CARS) PVT. LTD. CHINCHPOKLI, MUMBAI-12.VIDE INVOICE NO. 492 DT. 31.07.2014 in the name of DEV TOURS AND TRAVELS Vehicle details – MARUTI RITZ VDI Regn No – MH05/BJ-533- LMV TTAXI Chassis No – 361058 Engine No – 1748728 Kms – 250km(At the time of Purchase) We have purchased vehicle from your authorized dealer M/s Fort-point, Chinchpokli, Mumbai. The vehicle which we have purchased with great excitement is white colour but fact is it is repainted from RED to white. Red colour was visible on body while servicing of vehicle By the above incident we become suspicious and cross checked all the documents available. Manufacturing Details we found out were shocking as below. 1. Application to RTO – December – 2011, colour - white 2. Insurance – Nov- 2013, colour white. 3. Registration Book – Nov-2013 colour white. We had asked for new vehicle, your dealer has sold us vehicle which is repainted and 2011 production. We even don’t know weather is first sale or 2nd sale, even we can predict it is the theft vehicle sold to us. Initially when we went to clarify this issue your dealer on very instance he offered us to pay back some amount as it was 2011 model and now no response. By this mail we strongly demand replacement of my vehicle, compensation for mental harassment. We assure you full co-operation if needed to burst this racket or else we will have no option other than filing criminal case against Suzuki and Fort point and also will take support from Consumer forum. You have one week to act on this. MR.TARKA VISHWAKARMA DEV TOURS AND TRAVELS MOBILE NO.[protected] / [protected] [protected]@gmail.com