Maruti Suzuki — CAR SERVICE BY RAJ SNEH AUTO PVT LTD.

Address:

Meerut, Uttar Pradesh

I HAVE MARUTI SUZUKI 800 DELEX (REGISTRATION NO. UP15 N 7126). CAR SERVICE DONE BY M/S RAJ SNEH AUTO INDIA PVT. LTD. ON 13/12/2014. AFTER CAR SERVICE, I WAS BEING INFORMED BY THE AUTHORISED MARUTI DEALER THAT IT IS WORKING ABSOLUTELY PERFECT. AFTERTHAT I PARKED MY CAR AT MY HOME (SHASRTI NAGAR MEERUT) AND JOINED THE BANK. HERE I WISH TO INFORM YOU THAT I AM WORKING IN CANARA BANK JAIPUR. I CAME FROM JAIPUR ON SATURDAY AND TODAY I HAVE PLANNED TO VISIT AT GHAZIABAD FOR PERSONAL WORK. AFTER STARTING THE CAR, I FEEL THAT THE SOME MORE SOUND IS COMING FROM THE CAR. HENCE, I SENT MY CAR TO RAJ SNEH OFFICE AT TAXSHILA OFFICE. THERE I AM BEING INFORMED THAT CAR ALTERNATOR IS NOT WORKING PROPERLY AND FOR PROPER WORKING CONDITION, IT WILL BE REPLACED. I TOLD THEM THAT AFTER CAR SERVICE, IT IS NOT USED ANY ONE (AT THE TIME OF CAR SERVICE THE MILEAGE WAS 47401 AND TODAY IT IS ONLY 47408). HENCE, THE NEW PROBLEM SHOULD NOT ARRIVE IN THIS SHORTSPAN. IT IS ALSO TOLD BY THE COMPANY THAT YOU ALSO DO NOT KNOW WHAT WILL HAPPEN WITH YOU IN NEXT MOMENT SO PROBLEM COMES AT ANY TIME. I CAN UNDERSTAND THAT PROBLEM CAN ARRIVE TO ANY ONE AT ANY TIME. AFTER CAR SERVICE, IT WAS TOLD BY THEM THAT YOUR CAR IS ABSOLUTELY OK AND YOU (MEANS I) AND IF ANY PROBLEM ARRIVE IN YOUR CAR, YOU INFORM US FOR THAT. HERE, I WANT TO LODGE MY COMPLAINT FOR THE ABOVE AND REQUEST YOU TO RESOLVE THE ISSUE. I HAVE ALREADY PAID RS. 10380/- FOR MY CAR SERVICE. NAME - R K SHARMA H-205 SASTRI NAGAR MEERUT (U.P.). CONTACT NOS. [protected], [protected]