Maruti Suzuki — Complaint regarding the car Swift Desire ZDI under regi.No. HP-36 B2099 Purchased on 23April, 2012.

Address:

New Delhi, Delhi

Dear Sir, This bears reference to my vehicle Swift desire ZDI No. bearing no HP-36 B2099 purchased on 23 April 2012. from Kangra Vehicleade situated at Sunhet Distt. Kangra Himachal pradesh. According to the terms and conditions of the purchase a warranty of 3 years was given to me. The car was given for routine services as per schedule to nearby Authorized Service station named Magic Auto PVT LTD situated A/92-93, Mayapuri Industrial Area, Phase-II, New Delhi on 31.12.2014.the net bill amount paid by me upon availing such services was Rs 10, 858/- (Rupees Ten Thousand EightHundred Fifty Eight only).On 10.1.2015 while travelling to Town Himachal Pradesh on the way to Karnal (hariyan)from Delhi showed an indication of MIL. I visited the nearest petrol pump but the car took a long self to restart after refilling the fuel. Thereafter travelling for about 20 Km the vehicle was not take selfstart. Somehow I took my vehicle to the nearest authorized service station named Classic Motor Garage at Jasoor Kangra Himachal Pradesh. An amount of Rs 2000/- (Rupees two thousand) has been charged by the agency and it was again paid by me The payment has been made since they have confirmed that the vehicle has been repaired & ready fopr drive .On driving of 60 KM The same problem has been faced, hence I have communicated to Magic Auto Pvt Ltd . they have suggest me to check with nearest authorized service station . Upon communicating my grievance to the service station they suggested me to visit the near service station. Further, upon the serious issues faced by me I took my car to another authorized service station named atSethi Motors at Mohali. I was assured that my car would be repaired in 3-4 hours but on the contrary a full day was taken but the issue was not resolved. However an amount of Rs 500/- (Rupees Five Hundred only) was paid by me as the service charges however the problem was still not resolved. Being unsatisfied an harassed by all the authorized service providers at last I have left my vehicle at Stan Auto at Mohali on dated 14.01.2015 to Make vehicle ready . Even after 2 days I have been neither informed the issue nor repaired the vehicle. Hence I request Maruti sazuki Management to intervene and resolve the issue with 2 days .And take action suitably for Happly drive and approach the vehicle at my office Vikaspuri Delhi. I feel that there is manufacturing defect in this vehicle . Thus in light of the above circumstances, you are hereby called upon to resolve the issue immediately. Thanking you From -: Ashwani kumar VPO- Bilaspur . The. Dehra District Kangra Himachal Pradesh -176033 EmailID -: [protected]@rediffmail .com Contact no. [protected], [protected]